Agreed, spainiards dont sell friendliness cheap, but when you've got it, it's European friendliness mountain time. Politeness, well, I won't say they don't do it, they do, but they do it a bit differently, which is why Brits can often find them a bit brusque. I think Britain is very polite, but I do find outside London much friendlier than inside. That said ED is pretty good on the whole, it's one of the reasons I settled in the area having lived in many other bits of the city prior to it.