I've been a patient there for years and agree Dr Stephens is lovely, as are all the GPs and nurses. I remember a very difficult receptionist in the past, but she's long gone (mainly I think to the complaints they received). Now I find they're generally fine and there's one long-term lady in particular on reception who is really friendly and helpful and knows who I am. I think it's one of the best surgeries and don't like that the new triage system means I'm sometimes sent to Lister in Peckham instead. But that's not the fault of the surgery, it's Cameron's '24 hour care'. Personally I'd rather lose a few of those hours if it meant that I can go to my local surgery where I know the doctors and they know me and my history. And for older patients, mothers and people who can't drive it must be even more difficult as some patients live at a considerable distance from Peckham. No wonder they end up with too many people at A&E.