Inbound Wrote: ------------------------------------------------------- > Hello Sue, Sorry to hear your problems, Concerning > your laptop/printer connectivity Go to control > panel then to devices and printers, find the icon > for the printer, right click and delete the > profile, scroll up and click on add a printer, it > should then identify the printer and install a new > profile, this might cure the scanner issue as > well. good luck! Thanks, I'll try that but I'll wait till I've got the new router set up!