What I find aggravating is that they were supposed to have conductors, be air conditioned and allow hop on hop off from the rear platform. I haven't been on one that has a conductor, the air conditioning never seems to work - and you can't open the windows - and the rear doors are always firmly shut. In fact the drivers tend not to open the rear door at all, even when passengers want to get off. When they do open it, there is now an announcement telling you to move away from the door because it sweeps across the platform.