Cedges

I asked in there once where they sourced their fish from. Answer: The Sea. No hint of irony whatsoever. I tried again to pander to the lack of education. What port/fish market do you source your fish from? Answer: *shrugs shoulders*. I walked out.

Whats the joke though? Where's the wit? "Mrs Slocombe's Pussy" was funny because they were actually talking about a cat belownging to Mrs Slocombe and the result sounded rude (and funny). Meat Liquer sells meat and liquer and the resulting name sounds kind of rude (any funny). So unless Pussey Liquer is a restaurant where a cat serves you alcohol, there is no double entendre, no witty mis-read of the name...its well, just a bit grim innit (and not really funny). ruffers Wrote: ------------------------------------------------------- > Referring back to Mrs Slocombe, and her pussy, > this thread > http://www.minki.net/aybsforum/showthread.php?t=47 > 59 gives lots of examples of things I saw and > heard as a child which have failed to scar me for > life. It's a joke, however funny or not you find > it.

Cracking totally non biased article from a first time poster!!!!! I'll absolutely take your word for it and go and purchase a house from Paul forthwith!!! Thanks Fidelma!!!

Just highly efficient Sue!

Fairs = fair point made. So yes. Fairs. ETA. Actually, I guess fairs better translates to "Fair enough".

Fairs but as I deal with irate people all day in my senior role, I think I'll avoid the reception job ta.

Reading between some lines.

But she didn't ask for a non urgent appointment and she was told what to do if her symptoms got worse. By what Millie has written here, I can also imagine her attitude on the phone and if i was the person on the other end of that phone, I'd probably have found myself being a downsight less helpful than the person who was.

SebsC Wrote: ------------------------------------------------------- > Cedges, that would be all very well if the > appointment system worked but it doesn't. As a > patient, you phone up for an on the day > appointment as you yourself feel very unwell. > Let's say it's not urgent, urgent but you are > still very unwell. You are triaged and assessed as > not needing an on the day appointment, fair > enough. But then you're told that there are no > bookable appointments for 2 weeks (if you're > lucky) so to phone back in the morning. Well, if > my symptoms were triaged today as non urgent, it > won't be triaged any differently by tomorrow! > Waiting two weeks is far, far too long, going to > A&E is ridiculous as they are already massively > under strain from increased patient numbers and as > too is SELDOC. > > Having been a patient at other London GP's over > the past years and never encountered problems to > this degree, surely it says something about the > way it is being run? Surely, the number of unhappy > patients and complaints being made to NHS England > demonstrates that this surgery is failing in its > care of patients? If your symptoms have changed then yes, you would be triaged differently. Why would you go to A&E before going to a pharmacy or calling NHS Direct? Its idiots that do this that means that A&E's are at breaking point too. The number of unhappy people and complaints being made is a reflection on demanding patients not taking into consideration the larger picture and being incredibly selfish. There will be some genuine and correct complaints but I?m yet to see an example of one on this thread. I?d love to have private healthcare or 24/7 access to immediate NHS GP appointments but as it is, I?m bloody grateful for the numerous care options available to me, totally free of charge. And I?m a bloody picky and awkward customer.

hpsaucey Wrote: ------------------------------------------------------- > Why should you have to kick up a massive fuss to > be seen? This means that those too ill to kick up > a fuss or too polite don't get seen and those > persistent enough do? > > I wonder if asking for a follow up appointment > would have resulted in a ring back tomorrow > morning for an appointment, followed tomorrow by a > sorry all appointments full script. > > HP If you've got an actual urgent need to see a GP - you get triaged and you get seen. I know this from experience. I had a genuine urgent issue and I was seen. No fuss required. The only people making a fuss are those who think they are the be all and end all of deserving and demand urgent appointments for non-urgent medical matters. You can wait 2 weeks for an allergy test referral. Whats the problem? Ok, its not ideal, it'd be lovely to be seen for every mild ailment within 48 hours but that?s just not realistic in this day and age. Go to the pharmacy, get some cream, make the 2 week ahead appointment. If the symptoms get worse, you phone back, get triaged again and if you need to be seen, you?ll get seen.

Cora Wrote: ------------------------------------------------------- > 'Make an appointment with your GP if you are > feeling unwell and it is not an emergency' - it's > in your copy and paste cedges as the right action > for Millie to take but she couldn't get an > appointment with anyone. You are quite right - what it doesn't say is kick up a massive fuss if that appointment is not the same day that you request it. A GP appointment would have been offered as soon as one was available, but millie wanted an appointment there and then. My speil also says that requesting a follow up GP appointment to check out the allergy cause would have been perfectly appropriate.

millie7uk. What it looks like happened to you was called triage. It the system thats been put in place to ensure that those who really need an appointment go to the front of the queue to get one, just like in an A&E. It looks as though you were not assessed as being in dire need. From what you say, it doesn't sound like you were. Had you been presenting with symptoms of anaphylaxis shock, its likely that your need would have been assessed as more urgent. It would probably have been a good idea for the receptionist to check if there were nurse and pharmacist appointments available before offering one to you you but it sounds to me like they were trying to accommodate your demands. I don't doubt you were uncomfortable but discomfort and actual need are different things. Just because an urgent need appointment wasn't created for you does not mean that the surgery did anything wrong. Did you visit the lloyds pharmacy on North Cross Road near the surgery? A pharmacist there could have talked with you and suggested any treatments (I'd imagine anti-histamines) to help you in the short term. Thats what pharmacists are there for. A future doctor?s appointment could have been made to assist you in discovering what caused the reaction. A call to the 111 NHS Direct service would have likely provided you with the same advice. (http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx ). There are a whole number of NHS services available for non urgent medical care designed to leave doctors with sufficient time to deal with those with genuine urgent problems. The fact that they are trying to implement them nationwide is not a cause for complaint. From the NHS website: ------- NHS services explained: This section provides an overview of the most common services provided by the NHS in England, such as emergency and urgent care, general practitioners (GPs) or dental services. Explore each service and find out what you should expect from the NHS, how to access particular services, and the costs involved (if any). Choosing which service is right for you at a given time may not always be easy ? often you have more than one option. Use the checklist below to guide you if you're not sure where to start. For information about conditions and treatments, read the Health A-Z guides. Call NHS 111 if you urgently need medical help or advice but it's not a life-threatening situation. You can also call NHS 111 if you're not sure which NHS service you need. Call 999 if someone is seriously ill or injured and their life is at risk. Visit a walk-in centre, minor injuries unit or urgent care centre if you have a minor illness or injury (cuts, sprains or rashes) and it can't wait until your GP surgery is open. [Or call SELDOC in this area] Ask your local pharmacist for advice ? your pharmacist can give you advice for many common minor illnesses, such as diarrhoea, minor infections, headache, travel advice or sore throats. Make an appointment with your GP if you are feeling unwell and it is not an emergency. ---------- And no, I have no connection whatsoever with the surgery, pharmacy, NHS or medical training. I?m just realistic, sensible and read the advice presented to me with a level head and rational mind. I also don?t expect the NHS to jump to my every whim and as a result, I?ve never been left seriously ill or without appropriate decent medical care or attention. And yes, I do have a chronic illness requiring care.

Never had anything except friendly and cordial prompt service in WR and I wouldn't but my meat anywhere else if I could.

Dun Wrote: ------------------------------------------------------- > Sorry Cedges but it isn't really user error when > the link to online appts isn't on the appointments > page. If you've been with the practice for a while > then you don't usually read all the home page you > just look for the heading appropriate for your > needs, in my case it was appointments. No I don't > want them spending excessive money on peripheral > things but skimping on major items also isn't > good. It doesn't take much to have the > information on the right page. Anyway by 10am all > on-line appts had been taken. The fact that you don't read an updated home page is YOUR fault. Simple as. Why would you go onto an obviously outdated sub page when the section you want is bang in the middle of the main page.

This is the section right in the middle of the home screen: "Welcome to your surgery website The surgery at this site has been here for 20 years. DMC Healthcare pride ourselves in working hard to meet the challenging demands of delivering quality modern primary healthcare. We have a great team of Clinicians and Admin staff ready to help you. [book appointments online] [Order repeat prescription] [Friends & Family Test] [Cancel your appointment] [My contact details have changed] [update my clinical record]" If you click on [book appointments online] you are taken to this site. https://patient.emisaccess.co.uk/Account/Login?ReturnUrl=%2f Which, once you've registered, seems to works, even including the repeat prescription request. , I'm aware that not everyone is hugely computer literate but the DMC website isn't that hard to navigate. if one link about appointments on a small left hand menu doesn't work...go back a page and click the other big link in the middle of the home page. ETA, it?s a bit of a rubbish website but I?d rather they focus on providing good care and appointments than a snazzy website to cater for folk too lazy to read the big wording on the home page. Make complaints for poor service/bad care by all means but I can?t stand it when user error is blamed on someone else. Also ETA numerous spelling corrections - all my fault.

Excellent news, will finally give you a go - I'll hope its BBQ time by then too.

Interesting to hear Jeremy.....i guess its a while since i tried to be honest but still, not enticing enough to take the risk.

I would previously have reccomended The Great Wall in Nunhead but I had a delivery a week or so ago after a while of not ordering and it was a bit pants - so much sauce on the ribs yet no flavour whatsoever etc...

Can we book for less than 10 yet - I've come a few times and never been able to get a table - not prepared to make the trek to places that are too full of themselves to provide proper customer service to have to trek somewhere else when you can't sit down....especially annoying at the flying pig as all the tables are for 4 but filled with couples....

Excellent news all round I'd say - The Cherry Tree can only be an improvement from what was there and The Herne had gone massivly downhill recently so another likely improvement.

I've thought about it, checked myself over and all I've found is a touch if "unsuprised". Very little "horrified" at all. False advertising OP.

Whilst the food was very nice, I found it to be a little bit more than 'finishing off' ie. 'cooking'. I've got the skills to marinate some salmon and cook some rice myself so I probably won't use the service again - if i'm going to splash out on a delivery, I don't really want to be doing a full set of washing up to be honest. I think for folk with money and who are less adventurous a cook than myself, this will probably work quite well but for me, i think i'm ok without. My other, hopefully more constructive feedback would be: 1) Cooking instructions really need to be inside the box, I didn't appreciate having to run around to find my phone charger to charge my dead phone to log onto the website to be able to start cooking, when starving. 2) It would be helpful if there was a warning before ordering if a microwave is required. The rice required nuking and I don't have one... I do wish you every luck, I just don't think this particular service is for me at this time.

Thanks James. A request for a phone consultation would also be helpful online. I'm more than willing to use the options available to free up GP time, as long as i can access them!

I've just registered online with no problem but I need an appointment with the pharmasist and this isn't an option to book online....grrrrr!

Gluten free provision round is is dismal I'm afraid - its mostly a case of having eggs on hash browns and other work arounds. I can't think of anywhere in ED that actually offers a GF bread option.