Aren't we getting just a little bit carried away hurling brickbats at Caffe Nero here? They are not unauthorised to be where they are, or to sell coffee etc. All they did was jump the gun on a change of use application - a chnage of use, as I recall, which was originally approved at one Council level but later overrusled higher up? And who would actually suffer from any massive fine? The parent organisation, the franchisee (I am assuming - perhaps erroneously - that Caffe Nero run as franchises - in which case it'd just be the local businesss person running it who would suffer) or the customers who would just ahve the fine passed on to them? Caffe Nero is the most accessible coffee shop in ED (I refuse to include Starbucks in this assessment as no establishment which serves espressos in paper cups is a true coffee shop! :)))