I'm sure all curry houses ahave bad days and unfortunately our experience was one of them. Got the brochure through the door and had hear about another branch of this restaurant elsewhere in London with good reports. Called up for curry on phone and was advised 50 mins, bit of a wait but let's be flexible. Waited 50 and strolled up. Will be another 10. Waited, outside, back in. Will be another 10. Waited, outside, back in.... almost an hour late and close to the point of not fancying a curry too late in the evening. Eventually my ?45 worth of curry was ready. I was fortunate to get two free popadoms for my trouble (would have preferred the hour+ of my life back though !) found out later they were stale. When I mentioned to the girl on the till that it's really going to help their customers if they think carefully about how the order book looks before advising customers when to expect their food she just said it's only a few mins what's the problem, chill out. The PROBLEM was the food was hot to cold in varying degrees, the korma was pretty appalling/ bland, the pakora and other items that come battered were soggy and cold (probably had been cooked first then deteriorated whilst waiting for rest of food to be cooked). I asked for enough rice for two but got enough for one (going by quantities every other curry houes in LL works by). I haven't written my complaint letter yet but will follow-up soon. Obviously this may have just happened to me only, but the place looked like it was run by some kids while parents were away. I would try again, if every curry house in SE22, SE15, SE5 was shut down. Nice carrier bag though.