I often take the kids, my friends kids and their friends - and they're not particularly worried about the quality of the projection/ audio. I like it because we can pick up snacks in the pound shop - and the kids like it because I can afford to take them all, more often. The staff have always been fab too! If you're looking for something a bit more upmarket then you can always go to the west end and pay around three times as much. Anyway, we prefer Peckham. We usually buy our tickets earlier in the day so have them in hand. Quite easy really, once you know how it works.