Jump to content

Recommended Posts

Penguin68 Wrote:

-------------------------------------------------------

> A lot of businesses (I don't know if TalkTalk is

> one) 'hire' salespeople, or hire sales firms that

> hire sales people, often paid just commission, to

> drum up trade - there was a lot of it about when

> power and telecoms were first de-regulated. This

> woman may not therefore be a con woman per se, but

> a (possibly) unscrupulous but otherwise legitimate

> sales person. Be particularly wary if you are

> asked to sign something saying that you have seen

> them, or heard their offer - it often turns out to

> be a sales agreement.



I used to work (in their IT Dept ..not Door to Door!) for the company called Cobra Group.

They sell TalkTalk door to door through their Field Representatives.

They also sell NPower, Telcoms. They go door to door, trying to collect as many people signatures on

customer application forms.

They should have proper identification badges on them...with their name, their branch office

and their reference number.

If they dont then they are conning you.

They are Smartly dressed carrying clipboards loaded with application forms on them.


TalkTalk is rubbish...dont even touch them with a barge pole.

Their broadband service is woeful....manned by customer support team of 17 year old school leavers

with no interpersonal skills and technical knowledge.

There were two young men in suits inside the Co-op yesterday afternoon, importuning customers as they left. As I hurried past I'm pretty sure I say that their lapel labels said Talk Talk, and I think I might have been asked if I was with BT.


If so, what on earth is the Co-op doing letting them do their selling on the premises? I hope they at least got a large fee for it.

  • 5 months later...

I had this today, a girl whith asian look came to my door and when she said "broadband was free on my area I'm so sorry we didn't tell you before let me in to tell you all about it" I LET HER IN (how stupid am I).

She was definitely over friendly and totally unprofessional, went on about the internet being free, asked me to show her my phone bill (which I didn't) and went on to ask me how much I was paying, then she made up a plan and said I'd pay 3 pounds less than I'm currently paying per month, all this without ever mentioning which company she was selling, I asked her which network was she on about and she said Talk Talk, in the meantime she asked all sorts about my personal life, and was pointing to every single thing in my living room and asking about it, then she asked me if she could stay for a few minutes watching the royal wedding with me as her friends would be coming (by that time was was shitting myself with fear a bunch of guys would come and steal everything I own) I was alone with my baby girl too, it was just scary. I just said I had to go out and she left, I saw her going to my neighbours doors and didn't see her any more.

Overall, i have this total stranger knowing every single belonging in my living room and am left wondering if she was indeed a very bad sales person or a good burglar!

What should I do??

Two smart looking guys in grey suits on my doorstep this afternoon, keen to use exactly the same spiel about "Have you got the yellow form?" and "You should not be paying for broadband". When I pointed out that I used to work for Carphone Warehouse and knew about local loop unbundling and how their story made no sense they got rather cagey. I realised they understood little themselves when one started to explain they were TalkTalk not Carphone. When I asked for their names they started to step back and the main guy refused to give me a business card or give his name. By the time they managed to walk off my front garden they admitted they were a sales company not employed directly by TalkTalk.


I strongly recommend you pass NO INFORMATION to this sales company, it is unclear how your personal details would be used or sold on to other companies and having worked for the parent company myself, I have no doubts that TalkTalk take no responsibility for the behaviour of these sales people or how the agency they work for might use your details. Sadly, complaining to TalkTalk would be pointless.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Per Cllr McAsh, as quoted above: “We are currently updating our Enforcement Policy and changes will allow for the issuing of civil penalties ranging from £175 to £300 for visible smoke emissions, replacing the previous reliance on criminal prosecution. " Is anyone au fait with the Clean Air Act 1993, and  particularly with the state of 'Smoke Control' law and practice generally?  I've just been looking  through some of it for the first time and, afaics, the civil penalties mentioned  were introduced into the Clean Air Act, at Schedule 1A, in May 2022.  So it seems that, in this particular,  it's a matter of the enforcement policy trailing well behind the legislation.  I'm not criticising that at all, but am curious.  
    • Here's the part of march46's linked-to Southwark News article pertaining to Southwark Council. "Southwark Council were also contacted for a response. "Councillor James McAsh, Cabinet Member for Clean Air, Streets & Waste said: “One of Southwark’s key priorities is to create a healthy environment for our residents. “To achieve this we closely monitor legislation and measures that influence air pollution – our entire borough apart from inland waterways is designated as a Smoke Control Area, and we also offer substantial provision for electric vehicles to promote alternative fuel travel options and our Streets for People strategy. “We as a council support the work of Mums for Lungs and recognise the health and environmental impacts of domestic solid fuel burning, particularly from wood-burning appliances. “We are currently updating our Enforcement Policy and changes will allow for the issuing of civil penalties ranging from £175 to £300 for visible smoke emissions, replacing the previous reliance on criminal prosecution.  “This work is being undertaken in collaboration with other London boroughs as part of the pan-London Wood Burning Project, which aims to harmonise enforcement approaches and share best practice across the capital.” ETA: And here's a post I made a few years ago, with tangential relevance.  https://www.eastdulwichforum.co.uk/topic/278140-early-morning-drone-flying/?do=findComment&comment=1493274  
    • The solicitor is also the Executor. Big mistake, but my Aunt was very old, and this was the Covid years and shortly after so impossible to intervene and get a couple of close relatives to do this.  She had no children so this is the nephews and nieces. He is a single practitioner, and most at his age would have long since retired - there is a question over his competence Two letters have already gone essentially complaining - batted off and 'amusingly' one put the blame on us. There are five on our side, all speaking to each other, and ideally would work as a single point of contact.  But he has said that this is not allowed - we've all given approval to act on each others behalf. There are five on her late husband's side, who have not engaged with us despite the suggestion to work as a team, There is one other, who get's the lion's share, the typicical 'friend', but we are long since challenging the will. I would like to put another complaint together that he has not used modern collective communication (I expect that he is incapable) which had seriously delayed the execution of the will.   I know many in their 80s very adept with smart phones so that is not an ageist comment. The house has deteriorated very badly, with cold, damp and a serious leak.  PM me if you want to see the dreadful condition that it is now in. I would also question why if the five of us are happy to work together why all of us need to confirm in writing.             The house was lived in until Feb 23, and has been allowed to get like this.
    • Isn’t a five yearly electricity safety certificate one of the things the landlord must give for a legal tenancy?
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...