Gawd...messed up...again

[Ladymuck]

Nope, no start button. By Windows icon, do you mean the round blue ball with a kinda flag made up of red, green, blue and yellow?

[Huguenot]

The start menu is the menu that pops up when you click on the symbol/button in the menu bar at the bottom left corner of your screen.

In this menu will be an item called 'all programs' click on this and you'll get a folder list. Within this folder list will be one called 'accessories', click on this and you'll get a list of the programs, one of which will be 'paint'.

Once you have pressed the prt scr button then open the paint application and go directly to 'paste' in the edit menu.

Save the file somewhere where you can find it again.

Then come on here, start a new post, click on 'attach a file or photo', browse to the location and select it, then click on attach.

Bob's your uncle.

[sophiesofa]

if you can't use paint you could always put it in powerpoint and crop it in there.

[Ladymuck]

ooooh just clicked onto it...and amongst all the pretty pictures there is one of an artist's palette...i.e. paint? Is that what you mean? When I click onto that I get a BIG box with pretty colours and shapes up top. But the irritations are still here.

[binary_star]

Yes, that is paint! Now you might have to press the prtscrn button again to capture your screen. Once you've done this, go back to paint again and click ctrl+v - this should paste the screen capture into the big box. If it does, save it as a file somewhere by pressing ctrl+s. Then if it doesn't need any further cropping you can upload it to the forum.

[Huguenot]

Yes, paint won't get rid of your problem, it's just taking a photo of your screen so we can have a look and try and identify what the problem is.

[karter]

Sorry, i have to be honest here, this is turning out to be a LOL thread.:))

[Narnia]

Are you being TOO honest?

[karter]

Narnia, do you think i am being too honest?

[Ladymuck]

OK...first trying out H's proposal...

just need to cut and paste this otherwise I keep having to switch pages and losing the instructions' spot...

Oh Jesus have mercy...

The start menu is the menu that pops up when you click on the symbol/button in the menu bar at the bottom left corner of your screen.

In this menu will be an item called 'all programs' click on this and you'll get a folder list. Within this folder list will be one called 'accessories', click on this and you'll get a list of the programs, one of which will be 'paint'.

Once you have pressed the prt scr button then open the paint application and go directly to 'paste' in the edit menu.

Save the file somewhere where you can find it again.

Then come on here, start a new post, click on 'attach a file or photo', browse to the location and select it, then click on attach.

------------

f-uck...nothing happens when I press prtscn and the paint page stays blank and when I click on paste another box comes up saying picture library and it wants a file name...sorry, my pea brain is not cut out for this...

Bob's your uncle my backside...

sorry, but I'm getting really grumpy now...I am going to have to leave it...I feel like throwing the computer out of the window...

SS thank you too - sorry but words like crop and powerpoint are Swahili too...

Thanks everyone...forget about it...I'm going to have to wait till hubby gets home...

[binary_star]

Yeh it is getting a bit convoluted, if you don't have any luck uploading your screenshot LM maybe you should just force quit the Help and Support window that is obscuring your screen and get rid of the damn thing??? If you want to do that press ctrl+alt+delete which will bring up the task manager. In the 'Applications' tab Choose Help & Support then click 'End Task'. If you don;t see it there, hop over to the 'Processes' tab and see if you can find it there. If you can, select it and click 'end Process'. If you've no idea what the feck is going on, then enjoy your dinner?

[binary_star]

Ah, sorry cross post with you LM, I'm sure hubby will sort it out!

[HAL9000]

LM - try this: bring the offending page to the fore* and then press ALT and F4 together - if it doesn?t go away - wait for hubby.

* i.e. make it the active page on your screen ? on top of everything else.

[Ladymuck]

OK HAL, will give this one more go - thanks BTW x

[KalamityKel]

for goodness sake!

press Ctrl, Alt AND the printscreen button on the screen ur having trouble wiv then go back to paint and press Ctrl and V...

give that a go

*if ur still trying to capture the screen shot that is*

[Ladymuck]

No - nothing. But thanks anyway.

Seriously guys, thanks all for trying to help. I couldn't have asked for a better response...truth is I'm well and truly f-ucked off now...so will just have to wait.

xxx

Again sorry for colourful language Admin.

[Ladymuck]

OH MY GOD KK...i'M BACK IN ACTION....IT'S APPEARED ON THE PAINT PAGE.... PROGRESS AT LAST!!!! NOW WHAT?????

HURRY!!!! (please xxx)

[Ladymuck]

KK, where are U? The offending box is in paint page!!! Strangely the EDF didn't copy over...but who cares...progress is progress...what do I do now please?

[KalamityKel]

lol I don't know wot u were gonna do in the first place wiv it I was just helping along with the suggestions of the screen print!

I'll pm ya...

[karter]

save it to a file name of your choice then attach it to a post on here so the techies can see it and advise you.

[Ladymuck]

The suggestion was to reproduce it on here so people could see what the problem was.

[KalamityKel]

I'm not sure u should b putting in on a thread for ALL to see ya know...

[Ladymuck]

Tar karter...at last you are of some use!

Testing testing testing...

[KalamityKel]

Silly question but have u actually press the red X ?

[nashoi]

At any point this afternoon did you fall asleep with your face on the keyboard?