Jump to content

Brick House bakery & caf? commit business suicide...

tarafitness

By tarafitness
in The Family Room Discussion

 Share

Recommended Posts

tarafitness

tarafitness

Posted
Posted

I guess if you want to run a successful business, in a predominantly family filled area, it's probably a good idea not to kick out a new mum (who's just bought food and drink from you), for the crime of having a baby cry for a few minutes.


Also probably not wise to compare babies to dogs, and try and make yourself sound good by 'allowing' mums to breastfeed in your establishment...


Bit of a dick move tbh :-/

Link to comment
Share on other sites
tarafitness

tarafitness

Posted
  • Author
Posted

Nothing is ever truly deleted ;-)


I think this is a good example of how use of the Oxford comma would have been beneficial.


Such a strange response to give, how was she not a 'paying customer'?! I'm pretty sure that parents with babies make up a huge proportion of their clientele. They probably spend more than the people on laptops nursing that one cup of coffee for hours, too :-D fairly large demographic to alienate.


Looking after a new baby is seriously hard work. Actually making it out the house is a massive achievement some days! This kind of experience can really shake a new mum's confidence.

Link to comment
Share on other sites
redjam

redjam

Posted
Posted

Don't know the ins and outs of this as I wasn't there and I agree that on face value it doesn't seem like a very clever move to ask a mum to leave just because her baby was crying for a short while.


But it's OTT to say that the Brick House's response 'compared babies to dogs' and I think getting on a high horse because they said they were happy to allow breastfeeding is a bit ridiculous. Maybe they could have phrased it better but that seems to be wilfully taking offence where none was meant.


I hate these things where everyone just piles in on Twitter/Instagram to slag off an independent business and the hysteria gets whipped up amongst a load of people who weren't there when the incident happened. The Brick House may well have done a silly thing but surely the best way to deal with that is to complain to the manager direct and have it out with him/her in private? I'm old-fashioned like that...

Link to comment
Share on other sites
trizza

trizza

Posted
Posted

I know the people involved here. Fact is that the brickhouse were sent a private email but chose to respond on the Instagram thread.


I don't know why they didn't engage privately and just say on the thread that they were discussing it with the customer who complained.


We all want our local businesses to succeed. But, if they want to continue getting custom from young families, they have handled this really badly.

Link to comment
Share on other sites
Earl Aelfheah

Earl Aelfheah

Posted
Posted

redjam Wrote:

-------------------------------------------------------

> Don't know the ins and outs of this as I wasn't

> there and I agree that on face value it doesn't

> seem like a very clever move to ask a mum to leave

> just because her baby was crying for a short

> while.

>

> But it's OTT to say that the Brick House's

> response 'compared babies to dogs' and I think

> getting on a high horse because they said they

> were happy to allow breastfeeding is a bit

> ridiculous. Maybe they could have phrased it

> better but that seems to be wilfully taking

> offence where none was meant.

>

> I hate these things where everyone just piles in

> on Twitter/Instagram to slag off an independent

> business and the hysteria gets whipped up amongst

> a load of people who weren't there when the

> incident happened. The Brick House may well have

> done a silly thing but surely the best way to deal

> with that is to complain to the manager direct and

> have it out with him/her in private? I'm

> old-fashioned like that...


Totally agree with this. I don?t know the ins and outs either, but anyone who has visited the Brick with kids will know that they?re generally, very welcoming.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
  • Advertise Here

  • Latest Discussions

    • vladi
      Smart meters-Thames Water?

      By vladi · Posted

      You can't refuse. TW allows you up to a 12 months after installation during which time you can continue with the fixed rate system. Then after 12 months you go on the meter rates regardless. The one benefit of this is that the meter send readings on an hourly basis and if you have consumption being registered, when you would not expect it,  (such as between 1am and 6am) , they will advise you that you have a leak somewhere and will give an estimate of how much extra this leakage will cost you after you go on the meter rates.  That way you can fix your lea(s) in advance and save money. If you cannot find the leak  inside the house, it may be outside underground, between your house and the water meter because your old lead pipe may be leaking. That stretch of pipe is your responsibility.  Then you can ask them to help you find it and if you play your cards nicely and catch the TW guy on a good day, then TW will replace your old 1" pipe with a new blue 25mm pipe.  
    • Albrighton
      Albrighton Community Fridge, Dog Kennel Hill

      By Albrighton · Posted

      Thank you to everyone who do drop off food while they were casting their votes, thanks also to those who enquired about volunteering. It doesn't have to be an election day though to do either though, so we would be grateful to receive donations and additional volunteer help any other day of the year too. We have also just added another string to our bow, and are now re-homing unwanted electricals too, so if you have any unwanted small electricals lurking at home that we can re-home, please drop them off to use to. We only ask that they are clean and working.  we will PAT test them and assuming all good, we will find a new home for them. The Community Fridge website has details, along with a wealth of other information Best wishes Steve Albrighton Community Fridge w: albrightoncommunityfridge.org i: albrighton_community_fridge_   
    • ElenaR
      Smart meters-Thames Water?

      By ElenaR · Posted

      Hello, TW installed ours in SE27 in October 2023, unprompted too. We just got a note through the letterbox informing us of the switch to smart meter and its serial number, after it was done. 
    • LB171
      Smart meters-Thames Water?

      By LB171 · Posted

      I've recently moved into East Dulwich. I transferred my Thames Water account to my new address, and I  have received my bill for the year. But now I've received an email from them saying they'll be out on the 8th to fit my new smart meter, which was unrequested by me. I can probably refuse but I wanted to check here if perhaps there was a TW campaign to get these installed in the area? Thank you.

East Dulwich Forum

Established in 2006, we are an online community discussion forum for people who live, work in and visit SE22.

Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...