Credit Card charges on Lordship Lane

[Al&Em]

A well established Lordship Lane business (I won't name them) keeps trying to charge me credit card fees to use my card, which was outlawed in January - I've told them a few times and each time the fee is waived but the same thing is tried next time I'm in.

Anyone else come across this in local shops - interested if this is widespread or a one off at this place.

[cella]

Why not name the business? It would alert others to be prepared for this and the business always has the opportunity to post and refute if applicable.

[Sally Eva]

Do you mean this? https://www.moneysavingexpert.com/news/cards/2017/07/credit-debit-card-fees-to-be-banned

I should just shop elsewhere. Although it is annoying.

Are you trying to use a credit card for tiny sums? Just tap instead?

[Al&Em]

yes - those are the rules (MSE link).

It was for over ?100, so not contactless-able (if that's a word).

People can be alerted without me naming the business (maybe this will help), alertness applies across any transaction not just at this establishment.

[siousxiesue]

Quick email to Trading Standards?

Al&Em Wrote:

-------------------------------------------------------

> A well established Lordship Lane business (I won't

> name them) keeps trying to charge me credit card

> fees to use my card, which was outlawed in January

> - I've told them a few times and each time the fee

> is waived but the same thing is tried next time

> I'm in.

> Anyone else come across this in local shops -

> interested if this is widespread or a one off at

> this place.

[Robert Poste's Child]

I wasn't aware of that change so thanks for highlighting it. In the last few months I've been charged a fee twice by a local hairdresser and I had to use a debit card at the (also local) dentist as they charge a fee for using credit cards.

[JohnL]

Ask your bank to sort it ?

[Penguin68]

Whilst it is now illegal to charge differentially for use of a credit card, I do feel slightly sorry for small traders who have to pay quite high fees (compared with major companies and chains competing with them) to their credit card charge agency. I try, wherever possible, to use a debit card (charges are lower) for these transactions. But where they do try to charge, that is clearly now illegal. And where I need the protection (for high value purchases) of buying by credit card I will also use that.

[Robert Poste's Child]

How might you go about having the conversation with a local business that you value and would like to keep using? There's obviously a risk they might tell you never to darken their doors again.

[BrandNewGuy]

... especially for a transaction of more than ?100, as was the OP's. Makes you wonder how tight their margins are if they ask for a surcharge on that amount.

[Beej]

East Dulwich Dental Care on Forest Hill Road always used to charge ?1 card fee regardless of the amount. It always pissed me off no end and I was just waiting for the law to come into effect so I could smugly refuse to pay it, only they'd already stopped charging it by the time I went in. Doh!

[SoozieW]

Sally Eva Wrote:

-------------------------------------------------------

> Do you mean this?

> https://www.moneysavingexpert.com/news/cards/2017/

> 07/credit-debit-card-fees-to-be-banned

>

> I should just shop elsewhere. Although it is

> annoying.

>

> Are you trying to use a credit card for tiny sums?

> Just tap instead?

Yep, vote with your feet.