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Dear All readers


I regretfully have to inform the local community that the tittle tattle world of Puffin Crafts is not a very nice

place to visit,


I recently had the upset of some very rude and unhelpful service.


Beware because behind the twee exterior of that haven for crapy scraps of useless junk, the are some crafty people at work.


Please add to this if you have had any odd experiences at PUFFIN CRAFTS.

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So, your first 2 posts are slagging off Puffin Crafts (whoever the may be) with no description of how they are crap.


Dont know who are where these Puffin people are, but I would like to know why you think they are crap.


In doing this please avoid slander.

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Have to advise against eating puffins, you know. their diet is mostly rancid fish, and so they end up tasting of... you guessed it. And I think it's illegal too. In fact I'm pretty sure it's illegal to eat any wild sea bird, unless you are in inhabitant of the outer hebrides, who are allowed to catch and eat seagulls. Yuk.


Ultraconsultancy

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  • 3 months later...
I am one of the owners of Puffin Crafts and am very unhappy with the message that has been left on the forum. If you have ANY problem with quality of service, products or ANYTHING else regarding our business, please have the decency to come and speak to us to try and resolve any such issue rather than posted a comment on a forum.
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hahaha


I do love a good slag off/ praise thread with a hidden agenda


But how do we know the first post is for real ? it may be a John le carre inspired double bluff to gain some publicity

rather than the proprietor of Kittiwake crafts trying to defeat his lifelong sworn enemy


tsk


I cant keep up with the goings on in this forum, I really cant

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snorky Wrote:

-------------------------------------------------------

> hahaha

>

> I do love a good slag off/ praise thread with a

> hidden agenda

>

> But how do we know the first post is for real ? it

> may be a John le carre inspired double bluff to

> gain some publicity

> rather than the proprietor of Kittiwake crafts

> trying to defeat his lifelong sworn enemy

>

> tsk

>

> I cant keep up with the goings on in this forum, I

> really cant


true.. Mr Dupee, come back and explain your beef with Puffin (have found out who and where they are now thanks to Google)

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I've been in puffin crafts, it's along that parade of shops where the green used to be, just near the ceramics cafe.


They were very helpful and I am very satisfied with the service and the products. I got some beautiful stickers and me and my kids made lovely cards which have been much admired.

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I have been in there buying gifts for niece (clearly i never venture far from my flat - first Raisin, now Puffin). The service wasn't rude so much as non-existent, I was totally ignored in spite of an over-abundance of staff in the shop and my repeated attempts to catch their eye. I know I could have asked for help, but given the fact that they seemed quite deliberately to ignore me, I didn't bother, thinking it wouldn't be very enthusiastically offered. Nevertheless, I bought a couple of things (without so much as a hello, thank you or good bye from the woman behind the till who was quite mature enough to have learned better manners).


I wouldn't go back, unless it was raining very hard, my niece's birthday was the next day and I couldn't be bothered to walk round to Northcross Road.


(I feel I should add, because I've also ventured that the service in Raisin was rubbish, that I don't think it's me necessarily - the people in other shops seem to like me well enough, or are just better actors)

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mockney piers Wrote:

-------------------------------------------------------

> Do puffin's really eat rancid fish? seems a little

> unlikely to me. Surely no creature would dream of

> eating specifically rotten fish.



not just puffins - I believe in Iceland that putrefied shark is a delicacy

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i concur that service at puffin is non-existent... but frankly, that's okay with me! i'm quite happy to go in there, browse through their extensive selection, take my purchases to the till, pay and leave without a single exchange of banalities. okay, a smile or acknowledgement from time to time wouldn't be unwelcomed, might even brighten my day... but it wouldn't make me purchase any more from them than i already do. i wouldn't call them "rude"... they seem to me to just be very very very very very into making all those crafty type things their always busy making. as if they are completely focused (to the point of distraction) on their occupation/purpose/project/task at hand... i should be so lucky myself!
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but they might sell a few more things if they bothered to talk to their customers. i'm not a craft person myself - i didn't need advice on what glue I'd need for my decoupage hope chest - just some thoughts on what an 8 year old girl might really enjoy, any personal experience of what goes down well, what doesn't.


I get that in Oranges and Lemons and I consequently buy more, my nieces are always delighted and I look forward to going back, safe in tke knowledge that I am brilliant favourite aunty.


maybe at Puffin don't need the revenue, and just like having a shop window for their crafty exploits - or maybe they make enough from people who know what they're doing not to worry about those who don't

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