siousxiesue Posted December 19, 2020 Share Posted December 19, 2020 My cancelled parcel was resent, and arrived within 2 days!That's pretty exceptional in normal times, let alone Christmas! Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477075 Share on other sites More sharing options...
Spartacus Posted December 19, 2020 Share Posted December 19, 2020 I feel sorry for retailers who are tainted by the failure of the postal system It's not the retailers fault yet they have to deal with irate customers when parcels don't turn up Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477082 Share on other sites More sharing options...
ctovey Posted December 20, 2020 Share Posted December 20, 2020 We had a delivery today (Sunday) - from Camberwell Green sorting office - Well done ! Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477247 Share on other sites More sharing options...
Bic Basher Posted December 20, 2020 Share Posted December 20, 2020 I had post on Wednesday and Thursday, some of it sent a week before. Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477275 Share on other sites More sharing options...
craigyboy71 Posted December 21, 2020 Share Posted December 21, 2020 I finally had post on Wednesday evening(!) which was mailed to me 2 weeks earlier! Massive issues in the local sorting offices I'm told due to volume of mail, social distancing and staff off sick. Regardless the local post has never been the same since they closed the East Dulwich sorting office. Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477302 Share on other sites More sharing options...
Lynne Posted December 21, 2020 Share Posted December 21, 2020 How right you are, craigyboy71No answer to my e-mail or letter I left with the Highshore Rd managerNo post now since the weekend before last Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477328 Share on other sites More sharing options...
Sue Posted December 21, 2020 Share Posted December 21, 2020 My time critical thing hasn't arrived . It was posted first class on 8 December.Has anyone tried phoning the delivery office? If so, any success? Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477357 Share on other sites More sharing options...
Spartacus Posted December 21, 2020 Share Posted December 21, 2020 Lynne Wrote:-------------------------------------------------------> How right you are, craigyboy71> No answer to my e-mail or letter I left with the> Highshore Rd manager> No post now since the weekend before lastMaybe they posted you a response Lynne 😱😂 Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477364 Share on other sites More sharing options...
bob Posted December 21, 2020 Share Posted December 21, 2020 Still no mail last mail Monday or Tuesday.! Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477384 Share on other sites More sharing options...
Lynne Posted December 21, 2020 Share Posted December 21, 2020 Has anyone tried ringing Highshore on 0843258 4607?No post since weekend before last Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477400 Share on other sites More sharing options...
JohnL Posted December 21, 2020 Share Posted December 21, 2020 Christmas cards today - I think they were posted a few days ago. Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477428 Share on other sites More sharing options...
staplemeg Posted December 22, 2020 Share Posted December 22, 2020 Helen Hayes and some other local MPs have written to Ofcom and asked them to investigate failures to meet the Universal Service Obligation, and ensure Royal Mail are held to account: Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477576 Share on other sites More sharing options...
Sue Posted December 22, 2020 Share Posted December 22, 2020 Ive just called them on the number Lynne gave.No reply. No voicemail. Call just ended.About to email. I haven't had any post for days and the non-arrival of the thing I'm waiting for is causing me massive inconvenience GRRRRR. Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477581 Share on other sites More sharing options...
Siduhe Posted December 22, 2020 Share Posted December 22, 2020 We got a pack of "ordinary" post today (Underhill/Wood Vale/Melford) - first in about 10 days (but we did get a Christmas card/package type delivery last week). In today's batch was a bank card I was advised by my card provider to cancel a week ago (as it had been out for delivery for over three weeks). I took a punt it would arrive eventually and it did.Helen Hayes was incredibly helpful to me earlier this year when I was trying to get delivery of a key financial document that the bank would only send out by post and it was only after her intervention and being able to point to her letter and tweets on the issue that the bank agreed to send it by another method. For what it's worth, she and her team seem incredibly frustrated that every time they raise this with Royal Mail there is a big reallocation of resources to Peckham Sorting office to clear the backlog, things get better for a week or so, but then rapidly go back to the way they were, so I'm not surprised they've taken the next step of writing to Ofcom. Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477587 Share on other sites More sharing options...
Sue Posted December 22, 2020 Share Posted December 22, 2020 Postwoman just delivered a packet. One packet.Postmarked 15 December, ie around a week later than the item I am waiting for. To add insult to injury it was for my partner/bubble, who doesn't even live here most of the time :))We had a conversation. She said she had just had a similar conversation with someone down the road who was expecting something urgent. She said the sorting office was "under pressure".After she had gone, I noticed that she had just dumped a large packet for my immediate neighbours (who I know are out) on their doorstep, in full view and within easy reach of passers by.FFS.ETA: I took in my neighbours' packet and have let them know, obvs. Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477595 Share on other sites More sharing options...
bob Posted December 22, 2020 Share Posted December 22, 2020 Still no mail any one near colwell or pellatt had a delivery in the last 7 to 8 days.Bob S Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477649 Share on other sites More sharing options...
singalto Posted December 22, 2020 Share Posted December 22, 2020 The Pellatt rd postie is apparently off sick and his walk is not being covered! Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477650 Share on other sites More sharing options...
bob Posted December 22, 2020 Share Posted December 22, 2020 Thanks that explains it! Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477659 Share on other sites More sharing options...
Langdale Posted December 22, 2020 Share Posted December 22, 2020 We haven;'t had any mail for 10 days - still waiting for birthday cards which were posted early December. We're on Friern Rd and we had a parcel delivered. The postman said there was a huge backlog and post has been piling up. It's very frustrating - my son wanted Casual Christmas Postal work and would be down there like a shot, but no vacancies!!!! Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477679 Share on other sites More sharing options...
Langdale Posted December 22, 2020 Share Posted December 22, 2020 I'm currently on hold to customer complaints at Royal Mail. Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477680 Share on other sites More sharing options...
Sue Posted December 22, 2020 Share Posted December 22, 2020 Langdale Wrote:-------------------------------------------------------> I'm currently on hold to customer complaints at> Royal Mail.Did you get through? What did they say? Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477710 Share on other sites More sharing options...
craigyboy71 Posted December 22, 2020 Share Posted December 22, 2020 No post for a week here and the last time I received some was also the first time in a week! Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477714 Share on other sites More sharing options...
garages2018 Posted December 22, 2020 Share Posted December 22, 2020 Sunday 20th Dec Postman delivering to Rodwell and Heber Road, I see him on the way out delivering in Rodwell. On the way back 45 minutes later he was in Heber so it was not parcelsAs I was passing I ask him if he was going Pellatt, Wheatley Road his answer was No.On this he put the post bag in his van and drove away.If you do Rodwell and Heber roads, would you not do two roads in line with with these. seems badMangerment to me. No POST AGAIN MONDAY TUESDAY Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477721 Share on other sites More sharing options...
Lynne Posted December 22, 2020 Share Posted December 22, 2020 10 days without post Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477738 Share on other sites More sharing options...
shebe Posted December 22, 2020 Share Posted December 22, 2020 See letter from Helen Hayes and other local MPs to the CEO of Ofcom about the problems: Link to comment https://www.eastdulwichforum.co.uk/topic/253642-royal-mail-delivery/page/12/#findComment-1477745 Share on other sites More sharing options...
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