Jump to content

Recommended Posts

Hi, I am in a childcare voucher scheme at work and get "e-vouchers". While I was on maternity leave I saved up the voucher amount and I'm not sure if they expire or not. The scheme is through Sodexo and on their website they talk about a 12-15 month expiry date. But surely that only applies to paper vouchers? I assume that the paper vouchers have an expiry date printed on them.


If the money is already in my Sodexo "account" then surely it is not going to expire if I don;t spend it? I'm thinking that the only problem would be if I change employer but I'm not planning on this any time soon. Eventually I will need it for nursery, after-school club etc but that might be in a year's time or so.


Does anyone know?

Link to comment
https://www.eastdulwichforum.co.uk/topic/26253-childcare-e-vouchers-expiry/
Share on other sites

I am also with Sodexho and also looked at this issue. My understanding from looking at the website and the Q&A was that they do expire after 15 - 18 months (the electronic ones too) but you can get them extended if need be?


Probably best to call their helpline - here is the link to the Q&A from my website (run my sodexho) re the expiry:


https://www.saycarevouchers.co.uk/index/parent-benefits-and-savings/parents-faqs/parents-faqs-about-cc-vouchers#do-vouchers-have-an-expiry-date

Sodexo faq


'Do vouchers have an expiry date?

SayCare Pass vouchers last for 15 -18?months, so you can save them up for times when you may need extra childcare throughout the year.



What do I do if my vouchers have expired?

Sodexo Motivation Solutions has in the past undertaken to replace vouchers for a further 15 - 18?months. Contact us to find out more.'

Hi I spoke to Sodexo and they confirmed over the phone that both their paper and e-vouchers (the online ones) do expire. However, they will get in touch before the expiry date and as long as your reply to their email they will renew the vouchers. The man I spoke to made it sound quite straightforward and the expiry date was just an administrative thing to satisfy HMRC.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Where did I say he did a good job? Yup and Corbyn was very close to Len McCluskey and funded by Unite wasn't he...they're all as bad as each other... Labour have to purge their party of the far-left - they're a disaster. Allan Johnson summed it up so well on election night in 2019....  
    • Thank you for the detailed advise @trinidad It is definitely damage we are concerned about. I don’t think Evri would agree to pay the bill to fix our gate or letter box if they were to be damaged as a result of their delivery drivers helper. Our doorbell can be heard from outside when rung so we don’t quite believe the aggressive simultaneous door/letter box banging is necessary. It can be quite a shock it is done very aggressively.  I’ll definitely action the steps you’ve kindly provided along with a phone call tomorrow. I do sympathise with the role drivers have and how busy they are, which is why we tried communicating directly with her but sadly we haven’t succeeded 
    • What outcome would you like? Disciplinary action? Not to have the driver back? Retraining? I know there is alot of pressure on drivers to deliver within a set day. if he slams the gate, is it evidence he is causing damage, or is the noise a irritant to yourself? You could put a sign up or buy a signing asking to close the gate gentle???? can you hear the door bell from the door? he might be ringing, not hearing and therefore knocking. In trhe notes section of the be livery page, there is a note section, although there is not 100 per cent these notes would be read as these drivers are constantly rushing.  I did a google search for you, i found this and you can try the envri website Contact Us | Evri   To complain to Evri, you can follow these steps: Contact Customer Service: Call Evri's customer service at 0330 808 5456 for assistance with your complaint.    1 Write a Letter: Address your complaint to Capitol House, 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH.    1 Use the Official Website: Visit the Evri complaints page on their official website for detailed instructions on how to submit a complaint.    2 Email or Call for Specific Issues: For issues like missing or damaged parcels, you can email or call 0800 988 8888, which is free to call.    1 These methods will help you effectively communicate your concerns to Evri.   My driver is called anthony, he is brilliant to be honest. I cant fault him.
    • When I have more time and energy, I will look up the actual number of votes cast for each party in that election, rather than the number of seats won. I'm interested to see that you apparently  think that  Boris Johnson did a good job of "leading the country through Covid." Is your memory really that short? I won't stoop to calling Johnson and his cronies names in the way that you seem to think is appropriate for left wing politicians. At least the left wing politicians have some semblance of morals and a concern for people who aren't in some over privileged inner circle and/or raking in money for themselves on the back of an epidemic. I'm not going to open a can of worms on here  by commenting on the disgraceful so called "purge". 
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...