Royal Mail..parcels not being delivered

[jamiev]

Was this for parcels or post too?

eastdulwichrover Wrote:

-------------------------------------------------------

> I went today and they were very nice and had a

> look (they weren't busy which might have made a

> difference). They said a lot of stuff is already

> bundled up and will be delivered soon, but there

> was some other post waiting which they gave me. I

> showed my driving licence, probably worth taking

> ID.

[aleved]

eastdulwichrover Wrote:

-------------------------------------------------------

> I went today and they were very nice and had a

> look (they weren't busy which might have made a

> difference). They said a lot of stuff is already

> bundled up and will be delivered soon, but there

> was some other post waiting which they gave me. I

> showed my driving licence, probably worth taking

> ID.

Where is it you went to, please?

[bob]

Talked to postee today they don't have enough staff to sort it due to self isolating holidays and people leaving it's just piling up it will just keep getting worse Peckham sorting office was to small for the area before East Dulwich closed so we've got no chance of much improvement.

Bob S

[dimples]

I?ve had 4 letters in the past two weeks on two separate days delivered to the wrong house !

I purchased an item on 7Th sept to arrive no later than the 11 Th it?s tracked but nothing yet , I rang the complaints head office who were very nice and gave me a ref number this was for thr first two letters missed posted and within two days it happened again 😡

The package has still not come and so the seller can claim for the cost . A week ago they sent me a replacement which still hasn?t come !

I?m Belvoir road

[jamiev]

I saw three different Royal Mail vans plus two other postmen on our street today and still no post.

Speaking with work colleagues their post hasn't been an issue during the past year and my family receive post the week I send it. It's clearly the Sorting Office that's the problem and despite Helen Hayes getting involved, nothing has changed and it will only get worse nearer Christmas.

[Bic Basher]

I found if parcels or small packages were sent tracked 24 or 48, I got the deliveries on time this week, but there were delays to normal post again this week.

Clearly if you pay more, the Royal Mail is prioritising those over thoss sent standard 1st/2nd class.

[Barrybados]

I went to the sorting office on Saturday and explained my missing post. The very friendly member of staff did find one parcel for me, which they did apparently try to deliver 2 weeks ago (no card left though). As for my other missing items, I was told these are in a big pile which will be delivered at some point... I have already waited 6 weeks, so I wonder how big this pile is!

[KateFord]

Hi James,

I just received a package that was posted nearly four weeks ago and another item from nearly two weeks ago. I?m on Melbourne Grove and saw two young posties I didn?t recognise that have probably brought in to get rid of a backlog/pile of post.

The thing is the online Royal Mail tracker updated after it was delivered but the delivery date it states is Sept 8 (when it should have arrived) but this is obviously false as it was just delivered today. Surely this should be investigated as it is a deliberate mistruth?

[Jenijenjen]

I took up James McAsh?s offer in his post of September 14 and let him know about an item I had been waiting a month for. It was delivered the next day. Coincidence?

[jamesmcash]

Hi all,

Just to let you know that I have written to the Royal Mail with some of these experiences included. Last time it seemed to have an impact. I will keep you all posted.

Best wishes

James

[Sue]

James, there's another thread here:

https://www.eastdulwichforum.co.uk/forum/read.php?5,2236584

[Jenijenjen]

Something?s happened, have had two deliveries totalling 20 letters in the last hour

[jamesmcash]

Thanks Sue!

[Sue]

Jenijenjen Wrote:

-------------------------------------------------------

> Something?s happened, have had two deliveries

> totalling 20 letters in the last hour

😮😮😮

[KalamityKel]

jamesmcash Wrote:

-------------------------------------------------------

> Hi all,

>

> Just to let you know that I have written to the

> Royal Mail with some of these experiences

> included. Last time it seemed to have an impact. I

> will keep you all posted.

>

> Best wishes

> James

Out of interest, are you also working to sort the issue long term?

It wouldn't be the first time a councillor has taken to nudging RM on this subject and it sorts it self for a short time before reverting back to the new norm of no post.

[AnnaSimmonds]

Thanks James for raising this. My mum has had to step sending gifts to her grand children as the parcels never arrive. She was particularly upset that the last gift for my kids, sent a couple of months ago, never made it. What is even more infuriating is that there seems to be no recourse. What other business would be able to deliver such shocking service, losing valuable property placed in its charge, with zero apology or accountability !?

[AnnaSimmonds]

If they are struggling to make deliveries because of staff shortage then they should not be taking people?s money and falsely representing that their property is safe and will be delivered as promised. Surely it can?t be brushed aside as ?one of those things?.

[Sparkler]

We haven't had post now for over 2 weeks.

I own a business and all of my supplies are now stuck in the post. This is now costing me lots of money at key trading periods

[singalto]

Royal Mail delivered a parcel this morning albeit a week late!

[Finderloo]

https://chng.it/ywpDHrhj

Petition on this topic if of interest

[Drxyster]

Letter received January 10,2022, for hospital appointment on January 7, 2022. Letter posted from Kings December 13,2021.

[Annie5]

Sue Wrote:

-------------------------------------------------------

> Spartacus Wrote:

> --------------------------------------------------

> -----

> > Yesterday I was alerted to a hospital

> appointment

> > (for yesterday) when I had a call saying they

> had

> > to move it.

> >

> > I enquired how they informed me of the original

> > appointment and a letter was sent out 3 weeks

> > ago.

> >

> > The backlog at the sorting office is now

> causing

> > knock on effects to a wider group of

> institutions

> > and people.

> >

>

> It must depend on the hospital department, but I

> get texts reminding me of appointments.

>

> I'm more concerned with financial stuff sent in

> the post. The very late arrival of a bank card

> earlier in the year caused me all sorts of

> problems which are still reverberating.

Yes, same here. I receive details of medical appointments by text and am in favour of that as it saves paper. I am more worried about financial stuff getting lost in the post. And personal items, eg letters from family and friends.

[sally buying]

I get hospital appt by text which is great what is no so great is when you turn up and are told it has been moved we sent a letter never turns up. No text that the original appt has been changed. Waste of time and a taxi.

[guna nua]

Haven?t received Christmas cards that where sent second week in December, haven?t received Christmas Presents that we?re posted 14th Dec. Received medical letters yesterday that were posted 5th December (first Mail I?ve received since mid November)