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I've only been once. It wsa truly awful. Not just that it was full of kids - after all I had mine with me too - but the service was very slow and the food was pricey and grim.


Of course on a less busy day it could be much better. It's a nice building with great views. I can see the potential for it being very pleasant indeed; it's just a shame my visit didn't live up to it.

Much as I love it I now avoid Saturdays there :). But it has been really nice during the recent spell of sunny weather as the interior has been less crowded. Service can indeed be on the slow side - but since so much is made to order this is inevitable in busy periods.
Had to wait over 30 mins for a sarnie. It didn't come as I was 'fifth' after enquiring where it was. In the end had to leave as didn't have the time to hang around - and got a refund. Think the owners may have underestimated how popular this cafe would be since there's no competition near by. Nice cafe apart from slow service.....rather over run by mums and youngsters since the 1 0 clock club closed down though...

I love the cafe and think it's a godsend - yes, I'm afraid I am one of the 'mums with toddler'. (I wish there was some way that we could enjoy it AND have an option for those looking to enjoy a quiet kiddie free break.) They have a lovely range of stuff and the staff are lovely too.


But I have to agree that the time it takes to get served is the one low-point. I don't mind so much a wait for the food when it's busy but even getting a coffee takes ages if there's anyone in the queue before you. I guess there must be a reason or they'd have dealt with it by now???

I think the problem is that they don't separate the coffee (lattes/cappucino) making from the order taking. Hence you are waiting until everybody's coffees are getting made just to place an order. The cooking time is not that bad. They should just separate ordering from coffee making like they do at the dreaded chains--which obviously know a thing or two about quick turnover.

I was there on Saturday and it was chaos. At eleven o'clock they started making the rules up as they went along... literally - so suddenly they refused to take any orders for cooked food. Erm, is this a cafe or what? And there was a general air of panic amongst the staff - which is not a particularly reassuring experience.


Ganapati is spot-on about the coffee making/ taking orders problem - one extra body out front would make things run a whole lot smoother.


They do lovely breakfasts though - one of the best in the area.

It's been good every time I've been in there, which admittedly is usually midweek and midmorning, but I did venture in last weekend and got a coffee straight away, inside was almost empty. I'm glad I wasn't waiting for icecream though.


I still think it's early days to judge the cafe too harshly! They'll be learning lots this year, so don't write them off because of one bad experience.:))

Are parents and kids not welcome anywhere in ED these days? Surely a park and a park cafe are ideal and preferable to the pub (since we always get slated for taking the bairns to the pub at 3 in the afternoon - God forbid!)

On a sunny day the PR cafe is great - if you go early 9/10ish there are no queues, plenty of seating inside and out and the staff are really pleasant.

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