Brockwell Lido - in a miserable state

[juliettepoggi3]

Hello, first of all apologies if this is not the right space.

In short, I love going to Brockwell lido, it’s never been kept very tidy, but this year a limit has been reached. It’s ming: around the pool and in the changing rooms (one picture attached to give you the gist).
 

I have taken pictures, sent complaints to fusion and even wrote to local MP.

Is anyone else having same experience? Is there anything more i can do?

thanks in advance

[sorchamr]

That's disgusting could try Serpentine lido in Hyde Park it's open. Or Beckenham place park or the one in Hampstead heath no point in having a facility if its filthy

[MrCheeky]

Discusting shut it down

[Sue]

That's terrible.

Tooting Bec  lido used to be nice, but I haven't been there for decades so no idea what it's like now!

But reasonably easy to get to from East Dulwich.

[Dogkennelhillbilly]

The lido is operated by Fusion Lifestyle. Complain to them. 

 

https://www.fusion-lifestyle.com/our-complaints-policy/

[Katherty]

I went to Brockwell Lido on a hot day last summer to do some lengths. It was busy.  I kept getting other people's hair, which was floating around the pool, tangled in my hands. It was gross. I'm not sure if that was unusual, or if it's always like that on a hot day. 

[HeadNun]

Kudos for using the word 'ming' in that context. Takes me back to 90's Liverpool.

[claresy]

I used to go to Brockwell all the time - when you could pay and spend all day swimming and sunbathing. Then around Covid time they reduced each slot to 1.5 hours (for the same price!) and have never - as far as I can tell - reverted to the old system (hard to be sure as nobody ever answers the phone!) It completely changed the experience. I have recently been to Tooting lido a few times which is much nicer. You get 4 hours per session (3 sessions a day) and they clean it each day between sessions. It's so big it's not difficult to get a space there and although it's further I have switched my allegiance!  With Dulwich pool still closed, it's a shame Brockwell has gone downhill. 

[NewWave]

I find Fusion are Horrendous.

When they ran Forest Hill pools it was always (although a new facility at the time) really grubby.

Overflowing filthy toilets, dirty changing rooms, slippery floors and filthy swimming pool with cloudy water and Lifeguards who did'nt give a damn about teens  jumping in the pool and making trouble pushing and splashing adult and elderly swimmers.

It was grim and I cancelled my membership and joined Dulwich leisure Centre because I got tired of complaining about changing rooms that smelt of p**s and used sanitary products left on the floor...and nothing changing..new managers would come promise improvement and making zero difference.

In the End they lost the contact and FHP is run by Better and it really is....Better! I'm now happy to go there its well staffed, clean and well run.

Unfortunately unless Fusion loose the contract for the Lido I fear things won't improve.

[Castleton]

On 20/05/2025 at 18:11, juliettepoggi3 said:

Hello, first of all apologies if this is not the right space.

In short, I love going to Brockwell lido, it’s never been kept very tidy, but this year a limit has been reached. It’s ming: around the pool and in the changing rooms (one picture attached to give you the gist).
 

I have taken pictures, sent complaints to fusion and even wrote to local MP.

Is anyone else having same experience? Is there anything more i can do?

thanks in advance

Local council member for Lambeth leisure dept might be interested