Delays in receiving mail & missing mail

[Tykeinexile]

I've been experiencing serious delays in receiving mail, some secomd class mail takes over a week to reach me and some post just seems to have gone missing. I was wondering if anyone else is experiencing similar?

[angiepangie]

I have been waiting for a couple of letters that were posted beginning of last week - still no sign of them.

Bills have come through as normal though without delays unfortunately.

[jane1]

i haven't had any post for 5 days now, and im waiting on one letter that i know has been posted about a week a go.......

[Lynne]

Same here.

Lynne

[singalto]

I have not received two emails from npower.

[Penguin68]

I think they have changed their rounds and roundsmen (again!). Certainly as regards those coming from Sylvster Road. It will settle down soon, I hope. The people who staff Sylvester Road I have always found to be very helpful when asking about missing post.

[giggirl]

The desk staff at Silvester Road are lovely and very helpful. If you think stuff has gone missing go and have a word with them and ask what can be done.

[Monkey]

No mail for us either for a few days now. Been waiting for theatre tickets for a week now.

[ennevive]

We can go days without mail and then receive 10 letters at once, so it's obvious they are not providing a daily delivery service.

[adsyb99]

We received our neighbours mail yesterday, so definitely been a change of staff.

[Lynne]

Just received a first class letter that's taken 6 days to get here.

I mentioned it to the staff in Sylvester Rd when collecting a parcel, and their reply was "It's because it's changed from Nine elms to Croyden. They're no use at Croyden"

Well, this may well be the correct reason, but it strikes me as a very unsatisfying one. Is there anyone from "Croyden" out there to reply?

Lynne

[Tykeinexile]

Tykeinexile Wrote:

-------------------------------------------------------

> I've been experiencing serious delays in receiving

> mail, some secomd class mail takes over a week to

> reach me and some post just seems to have gone

> missing. I was wondering if anyone else is

> experiencing similar?

Thanks for replies and for advice. Our mail is still missing will give it a few more days before we check with folk at Sylvester rd.

[DulwichFox]

Last week I did not see a postman/woman for three days.

They used to come down my road 9.30. then 10.30

Mail now comes around about 13.30 - 14.00

Different people all the time.

Been hit and miss ever since our regular postman (was his name Colin)? retired.

DulwichFox

[The Minkey]

How to complain about your postal service: http://ask.ofcom.org.uk/help/post/postcomp

[unlurked]

You think this is bad?! Wait and see what happens to the 'service' now it has been privatised by the Condems.

[Bic Basher]

I've had debit cards and other important mail go missing in the last six months. A couple of weeks ago, an important letter was posted to my neighbour.

[The Minkey]

Lol, it sounds like you're all just sitting there wondering where your post went instead of doing something about it.

[ianc]

I suspect that delivery to adjacent doors / streets is a large part of the problem, as this has been happening to us (Landcroft Road) on and off for the past few years. I religiously re-deliver, usually one or two doors either side, but sometimes to the same house number in an entirely different street.

Problem is, how many other folks re-deliver? Seriously, I can imagine plenty of mail hitting the doormat of people who won't do that. I've known past neighbours just bin it, which is a disgrace. Perhaps delivery accuracy, and whose doormat it hits, are a part of the problem here.

I second what "The Minkey" says too. Anything not reported to Sylvester Road isn't helping the situation. If they're inundated with accounts of lost / delayed mail, it will soon improve!