Sainsburys home delivery

[Ladygooner]

I only used Sainsbury's once - 10 replacements sent for items I had requested - for tissue I got nappy wipes! Have used Ocado a couple of times and they were 100 times better.

[James]

We have given up on Tesco's home delivery service now and were about to try Sainsbury's instead... oh dear, looks like they are rubbish too.

From Tesco we've had missing shopping (sonmeone nicked it out of the back of the van apparently), one delivery left on the doorstep in crates while we weren't there (they turned up early!) and several late deliveries.

The last straw was when the driver claimed we weren't at home when he called (it turned out that he had pressed the wrong bell). We had to beg the call centre to persuade him to come back; when he did he was grumpy and rude.

That's the last time I shop at Tesco.

[Keef]

It makes me laugh when you order an own brand product, and they send you an alternative which is about ?10 more! Also when you order a 2 for 1 offer, and it's out of stock, so they send you 2 alternatives and charge for both!

[lordship_bod]

have used tesco's a few times and would not recommend them. i think they use the brixton branch as its the nearest one (but not sure??) and food received has always been substituted, close to expiry or just a bit manky (fruit and veg). would suggest avoiding them at all cost.

[HonaloochieB]

I've stopped using Sainsbury's home delivery service since they mistakenly delivered a mock Tudor detatched in Cobham instead of the New York loft I ordered.

I was incandescent.

[Fuschia]

I see Asda are now delivering locally.

I have moved my weekly delivery to abel and cole and have a comepletely different basket of food.. organic veg box etc... nice to cut down on convenoence foods and packaging. Will try tesco or asda for fortnightly delivery of stuff like loo roll and washing powder.

[Lizziedjango]

I have had to cut down a lot on organic products Fuschia. Just can't afford it. Having said that, I have been ordering organic stuff from Asda and they do a reasonable range.

[Fuschia]

Lizziedjango Wrote:

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> I have had to cut down a lot on organic products

> Fuschia. Just can't afford it. Having said that, I

> have been ordering organic stuff from Asda and

> they do a reasonable range.

I found that getting rid of the convenience foods we used to get, I can get raw ingredients (organic) for the same price.. am about to start weaning babies so it's organic city round here, for a while at least!

[Strawbs]

I used sainsburys for a long time and eventually got so jacked off with them we changed and did the shopping ourselves which we found was much much better value.. Now we have gotten rid of the car we are back to online shopping but use Ocado and they are great..

[LibraCarr]

Hi,

Having read all of the postings the moral must be to get out there and do your own shop. Can you be to busy not to get food/product that you need to survive?

Sainsbury's are open 24 hours a day (at a cost to the enviroment) so that you can get want you want. Other stores also open late. Why wait three to four hours for a late delivery, when you could have got your shop in less than an hour?

Regards,

Libra Carr.

[Asset]

Never have to wait for Ocado and it's more eco than popping in my car.

[Fuschia]

LibraCarr Wrote:

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Why wait three to

> four hours for a late delivery, when you could

> have got your shop in less than an hour?

>

With 3 small children including baby twins? i think not!

[Oily Telly Tyke]

Glad to see it is not just me (if you know what i mean). Had so many problems with Sainsburys it became a joke. As much as a pain as it was i sent a letter of complaint every time after the first incident and was often offered a money off voucher. I'd rather they did it right in the first place. The most annoying thing was they constantly messed up any 2 4 1 offer. I ended up paying full price for one item so many times on the 4th time i gave up.

O

[ruffers]

LibraCarr Wrote:

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> Hi,

>

> Having read all of the postings the moral must be

> to get out there and do your own shop. Can you be

> to busy not to get food/product that you need to

> survive?

>

> Sainsbury's are open 24 hours a day (at a cost to

> the enviroment) so that you can get want you want.

> Other stores also open late. Why wait three to

> four hours for a late delivery, when you could

> have got your shop in less than an hour?

>

> Regards,

> Libra Carr.

Or, having read all the postings, the moral must be to use Ocado.

 

[HonaloochieB]

LibraCarr Wrote:

-------------------------------------------------------

> Hi,

>

> Having read all of the postings the moral must be

> to get out there and do your own shop. Can you be

> to busy not to get food/product that you need to

> survive?

>

> Sainsbury's are open 24 hours a day (at a cost to

> the enviroment) so that you can get want you want.

> Other stores also open late. Why wait three to

> four hours for a late delivery, when you could

> have got your shop in less than an hour?

>

> Regards,

> Libra Carr.

Hello LibraCarr, there's a 'ping' missing from your shopping. Didn't Sainsbury's deliver that either?

No wonder you sacked them.

[samstopit]

Just had a sainsbury's delivery.

They omitted to tell us on the delivery note that they did not deliver 15 items.

When I phoned customer services they said 'you were not charged for the items so I don't know what you want me to do'.

They begrudgingly gave me an e-voucher after I got rather annoyed. What am I supposed to do with an e-voucher for a service I never intend to use again?

GRRR!

[HonaloochieB]

samstopit Wrote:

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What am I supposed to do with an

> e-voucher for a service I never intend to use

> again?

Give it to me. Go on. Oh you might.

[Fuschia]

In Sainsburys defence, they missed loads of stuff off the other week, a few bags got totally lost.. and the manager came in her own car to deliver replacements, plus some freebies and gave us a ?20 voucher too

[samstopit]

I should have pushed harder for more compensation!

HB you can so gladly have my voucher!

[HonaloochieB]

samstopit Wrote:

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> I should have pushed harder for more compensation!

>

>

> HB you can so gladly have my voucher!

That's very good of you Samstopit, and as soon as I figure out how to use an e-voucher, I'll let you know how I spent it.

I'm thrilled to be getting one, though. Can I get Nectar points with it? I speak as one who once used 14,000 of those precious points on a Freeview thing, a thing if I could turn my neck round, I'd see laying dormant. Behind me.

Still, I shall use restraint in my use of the 'e' voucher, and will, I trust make you proud.

Regards