Royal Mail / Post Office Record

[bob]

Is this a record, Mrs Bob S was waiting for some inportant documents to do with pensions back in Feb, after many heated exchanges with said pension head office,they sent some duplicates which we got at the end of Feb, to day recived a letter franked 13/2/09 THATS 53 DAYS,and yes, we have informed the pension office and the post office.

Bob S

[matthew123]

Shocking. Wasn't there a postman who delivered on crystal palace road who was caught stuffing letters back into the postbox, who I believe would often be seen locking his bike outside the Uplands pub before completing his round...

[Sue]

Can franking machines be falsified? Are you sure it was actually posted when the date stamp says?

Edited to say I obviously didn't mean the machine could be falsified but I've had a hard day :))

[jctg]

It had probably fallen down the back of somewhere in a sorting office.

[bob]

Sue it all look's correct more like jctg posting.

Bob S

[louisiana]

I once waited over 10 weeks for a delivery to a PO Box. The distance travelled by the item was less than 1 mile.

[lenk]

bob Wrote:

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> Is this a record, Mrs Bob S was waiting for some

> inportant documents to do with pensions back in

> Feb, after many heated exchanges with said pension

> head office,they sent some duplicates which we got

> at the end of Feb, to day recived a letter franked

> 13/2/09 THATS 53 DAYS,and yes, we have informed

> the pension office and the post office.

> Bob S

were you waiting for these documents from a public sector office?

When I worked briefly in the public sector a letter would easily sit on someone's desk for 6 weeks before someone might exclaim 'ooh, how did this get here?' and post it.

I doubt this is anything more than a one-off.

[Sherwick]

lenk Wrote:

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> bob Wrote:

> --------------------------------------------------

> When I worked briefly in the public sector a

> letter would easily sit on someone's desk for 6

> weeks before someone might exclaim 'ooh, how did

> this get here?' and post it.

>

Only 6 weeks?? This must have been a highly efficient public sector org - one that had undergone "business process reengineering"...

[Amysdad]

Lenk you are probably too trusting I few. My old dad sends me stuff regularly and it often doesnt turn up. How do you tell which end is at fault though? I mean this is a general moan about Sylverster Rd SO, right? If so, etc etc...

[Andystar]

bob Wrote:

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> Is this a record

No, its a letter... :))

[KalamityKel]

Often it takes around 2-3 months for returned mail to be presented at our counter... quite remarkable really. A lot of the time our post just goes missing. There must be a black hole or something at the sorting office.

I recently contacted Royal Mail after a rather important letter was kindly returned from someone with a kind heart - it had arrived through their letter box instead of the person I had intended. My main concern was that the mistake was really ridiculous where a letter intended for a London address ended up in Liverpool at an address that was in no way similar.

I sent them all the required information as requested (original envelope with frank mark, address intended, place of posting etc) along with a quite indepth written document voicing my concerns over data security, blaming computers blah blah blah and after a few weeks wait finally received a reply advising me the "manager" of the complaints department had ensured she had notified the sorting office concerned to make sure this mistake wouldnt happen again. My points were completely dismissed... such a shame *sighs*

[Burbage]

Eight months is the longest delay I've had on a letter, which wouldn't have been too bad if it hadn't been a cheque.

Misdelivered post is a different matter, and dealt with much more efficiently. I once spent an evening writing 'not known at this address' on three-dozen envelopes. The next morning I posted them, and the morning after that they were back on my mat.

[bob]

Lenk

We phoned the company after 3 days they confirmed it was posted on the 13th so it look's as it's down to our good old postal service.

Bob S

[Sue]

bob Wrote:

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> Lenk

> We phoned the company after 3 days they confirmed

> it was posted on the 13th so it look's as it's

> down to our good old postal service.

> Bob S

xxxxxx

Unless they can prove when it was posted, I'm inclined to think it may well have been sitting on someone's desk somewhere. Mail really doesn't go astray that often, though of course it's very noticeable when it does.

[bob]

Sue why would the sender send us copies which we got in two days if it was sitting on someone's desk????

Bob S

[tropica]

Sue Wrote:

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> "Mail really doesn't go

> astray that often, though of course it's very

> noticeable when it does"

I'm afraid it does go astray quite often when there is a replacement postman. Perhaps not very far - I regularly receive post for the same number house in the next street when our postman is away*. But I don't live very far from a postbox, so it goes straight back into the system within 24 hours. The recipients probably don't even notice. A fortnight ago we found some of our neighbour's post shoved into our paper recycling bag. We could only presume that the (holiday replacement) postman couldn't be bothered to walk back a few yards when he realised that he hadn't delivered all their post.

*I'm beginning to wonder if the temporary postmen get issued with Satnav as we also get frequent white van deliveries for the same number house in the next street - there must be an error in the satnav software - the first few deliveries to an unknown person went back to the warehouse until I realised what was happening.

[bob]

Tropica

It happen's all the time and there have been many post,s on the subject.

Bob S

[Sue]

bob Wrote:

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> Sue why would the sender send us copies which we

> got in two days if it was sitting on someone's

> desk????

> Bob S

xxxxxx

Well there could be a number of reasons, but life's too short - but just one, different people involved :)

[Sue]

tropica Wrote:

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> >

> I'm afraid it does go astray quite often when

> there is a replacement postman. > A fortnight ago we found some of our neighbour's

> post shoved into our paper recycling bag. We could

> only presume that the (holiday replacement)

> postman couldn't be bothered to walk back a few

> yards when he realised that he hadn't delivered

> all their post.

>

>xxxxxxxxxxxxxxxxxxxxx

Have you reported this? If not, it will just continue to happen :-S

[bob]

Sue yes, we have phoned the complaints dept 3 times over about two year's and again about this time, the reason for this post is to highlight the fact and let other forumits know that mail go's astray to they to can complain and maybe get a better poastal servise. Job done end thread.

Bob S

[sophiesofa]

Wasn't there a story in the news about a year ago about an airplane wreck from around the 40's found with lots of post in and some lady finally recieved the last letter her husband/boyfriend wrote before he died in the war. I think post is the most lovely thing, when it arrives, so much nicer than emails. Bills excluded obviously.