Sue

Just to give the email address of the Royal Mail CEO again: [email protected] and you can copy your complaints to Helen Hayes: [email protected] Obviously your email won't go to the CEO personally, but at least it should go to somebody in his office who should then do something about it, particularly if they think an MP has been involved. And if you wanted to copy it to the press ..... or papers' consumer pages .... or post it on Royal Mail's Twitter page (if they have one? And if it's called a page?!) ...... I got a longstanding issue with BT resolved by posting it on their Facebook page. It's amazing what publicly naming and shaming can do!

singalto Wrote: ------------------------------------------------------- > I was at the meeting and bike thefts were > discussed. It seems some don?t report these > incidents so the police have no idea how often > these things happen. And the muggings by people on mopeds?

damzel Wrote: ------------------------------------------------------- > Just had a flurry of post through the letterbox. > Wrong house! Again! How hard is it to match up > the door number to the address? My letter was > delivered to my neighbour 26 door numbers away and > neither of the digits matched mine. I'm wondering > if the post that I am waiting for has been > delivered to someone else too. Please complain! The more complaints, the more likely it is that something will actually get done (I admit the likelihood is still quite low).

DulwichBorn&Bred Wrote: ------------------------------------------------------- > Got to the sorting office for 8.30am, queues as > expected. So lots of waiting again. > Spoke to the lady regarding the redelivery. She > said that they do not have the staff to do the > redeliveries and that Royal Mail should be > informing us that they currently cannot do > redeliveries in Dulwich. Pity they haven't told their customer services people that, then. Pissups in breweries spring to mind.

I'm surprised there is no mention of moped thefts (i.e. thefts using mopeds) or bike thefts (i.e. thefts of bikes) in any of the above?

I always feel deep satisfaction when somebody overtakes me only to get stopped at the next set of lights .....

Captain Marvel Wrote: ------------------------------------------------------- > I haven't killed any; they are all living happily > in my hoover :)) :)) :))

DulwichBorn&Bred Wrote: ------------------------------------------------------- > I told them > I couldn?t even get through to them on the number > listed on their missed card but they didn?t have > anything to say to that. Was that the general Royal Mail customer services number? I had to wait nearly ten minutes before I got through, but they did answer eventually.

JohnL Wrote: ------------------------------------------------------- > Why does the Express ALWAYS print some words in > CAPITALS. > I thought it would be plague but it was REALLY and > LADYBIRDS. > > See how annoying it is. On the search thing (Chrome/Google) on my mobile I get a load of "articles for you" underneath the search box, which in weak moments I read. I have a lot of weak moments :)) Despite supposedly having identified subjects I am interested in, I still get mainly crap, and you're right. The Express does this all the time, and it's REALLY annoying. I had never previously noticed that it was only the Express which did this, but I've just looked, and it is.

I suggest we inundate Royal Mail with letters/emails about this fiasco. Copy them to Helen Hayes, who is already fighting a battle on our behalf. Phone calls may not be recorded anywhere, despite what they say. It's hardly in their interests to do so, is it? This really can't go on. It's disgraceful.

yummumbums Wrote: ------------------------------------------------------- > I was in the shower when my doorbell rang > yesterday and I realised I wouldn?t get to the > door in time to answer it. When I can down there > was a card through the door saying a parcel had > been left with a neighbour across the road for me. > Unfortunately when I went over there they had a > parcel for their direct neighbour but not for > myself. Given the present chaos with the mail, is it possible that the postie tried to deliver a parcel, then left a card at your house, that was actually meant for another house? Maybe the parcel wasn't for your house at all? Otherwise, maybe you could call/drop a note through various neighbours' doors, maybe giving your phone number, to see if they have got your parcel? Not everybody in East Dulwich reads this forum, or is even aware of it, amazing though that may sound!

DulwichBorn&Bred Wrote: ------------------------------------------------------- She said from Monday there will be no > more redeliveries What does that mean? That from now on if you miss a delivery you have to go and get it from the office? Suppose you can't, eg due to illness? Clearly it has been absolutely pointless lately requesting a redelivery, as that appears to be just completely ignored, however surely they should be getting their publicised redelivery system working properly, not just scrapping it?

I emailed you some time ago but never had a reply?

Captain Marvel Wrote: ------------------------------------------------------- > It's biblical out there You've got locusts and a pillar of salt as well?

Bic Basher Wrote: ------------------------------------------------------- > The post is far from normal here. Still waiting > for a magazine posted 1st class on Monday. ?? But it's only Wednesday, so only a day "late"??

eastDAG Wrote: ------------------------------------------------------- > Thanks for your queries. A lot of these have > already been addressed, when asked in a similar > one, on our other threads, so we won't go over old > ground. > So we are just supposed to hunt around the forum for these "other threads" to get answers to our questions? And even then they will only answer "a lot" of the questions on this thread? What about the other questions? And I agree that the tone and content of your recent posts on here are bizarre to say the least. You seem to have time to post ridiculous GIFs, but no time to answer perfectly reasonable questions, or to provide links to your other threads.

dbboy Wrote: ------------------------------------------------------- > Entrants grant permission for their photograph to > be reproduced and displayed on a lamp post banner > within East Dulwich, for up to 3 years, or for the > lifetime of the banner itself. What is the purpose of these lamp post banners? Will they be advertising local businesses? And if so, are the photographers whose photos are to be used being paid? >Entrants also grant permission for display in print materials, > LoveEastDulwich.com, Instagram, Twitter and other > social media platforms with or without crediting > the entrant. > And are the photographers being paid for the use of their photos in all these other ways? And possibly not even going to be credited for their photos? Sorry to be cynical, but this smacks of exploitation to me, irrespective of what was included in the terms and conditions of entry for the competition. >The winners will be announced by 10 July 2018 on LoveEastDulwich.com You say people have been "busy". Everybody is "busy". You should surely have taken into account the judges' other commitments before publicising 10 July as the date when you would announce the winners? It is now three months since 10 July. Have all the judges been "busy" and the key people "unavailable" for three months? If so, it doesn't seem terribly likely that there will ever be a time when they will not be, does it? ETA: And please give a link to other threads which you refer to, thanks.

sandyman Wrote: ------------------------------------------------------- > I've just got home to find a package addressed to > me that was too big to fit in letterbox. Not on > doorstep, no red card left, package was on wheelie > bin on the street - on the day the bin persons > come. I guess I should consider myself lucky it > wasn't nicked or thrown in the dumper. Was it definitely delivered by Royal Mail? Because I've had similar experiences with other companies.

I've just received my third delivery of the day, from a third postman. First delivery - two financial-related letters. Judging by the dates on them, both delayed by around a week. Second delivery - the tracked packet I've been waiting for for ages. Third delivery - two packets, on time.

Pugwash Wrote: ------------------------------------------------------- > The whole reason for closing Silvester Road was > the volume of parcels etc. Why not use this as a > base for postmen to sort out into roads/rounds > rather than a van or pavement. Because they have sold it for millions of pounds for housing.

".... we will be working to ensure that there is a smooth transition" :)) :)) :)) Somebody has just cut and pasted some standard paragraphs without actually responding to your points, haven't they? There isn't a "smooth transition", is there? ETA: What date was it that the ED delivery office actually shut down? I still haven't received any notification about this, has anybody else?

My packet has finally turned up. Hooray. Obviously not on the day I was told it would be re-redelivered on (aka yesterday). The last entry on the Track and Trace (what a joke) page was at 4.08am on Friday, which says "Item prepared for redelivery". On the front of the packet is a sticker with 4/10 written on in bold black marker. That was the day when it was originally supposed to be redelivered, when I waited in all day (as I did yesterday). According to the Track and Trace page, at 6.26am on 4 October it was "due to be delivered today". So where the f*** has it been in the meantime? I spoke to my postie this morning. He said that there are currently three people delivering post to my road. He was delivering backlog post. Someone else is delivering "current" post. Yet another (the person with my packet) is delivering larger items. He said that since the move to Peckham, each postie is doing one and a half roads rather than one, for less pay. I would have thought a walk would be more than one road in the first place, but what do I know. He also said "Don't go to the office to pick things up." He said the queue stretches right to the main road on occasion. He said the Peckham posties are helping the East Dulwich posties out. What a total farce. ETA: This tracked item has been in the system since 29 September.

I would have thought a note on the windscreen would be more effective than a post on here ..... ?? ETA: Though I recognise they probably won't see that either if they are not driving it anywhere. If it is (illegally?) parked too near a corner, there must be somewhere to report this.

Froglander Wrote: ------------------------------------------------------- > What road are you on? The OP said, East Dulwich Road. It's a busy road, so I'm not sure why they didn't notice this before deciding to move there?

Surprise surprise, my re-rearranged delivery hasn't arrived today either .....