Sue

wavyline girl Wrote: ------------------------------------------------------- > If anyone has any doubts about the level of air > traffic, maybe they should come round now and look out my window. > It has been constant since the early hours of the > morning, one plane isn't out of sight before the > next one comes over. xxxxxxx We were in Horniman Gardens today between 5 and 6.15pm (dawn chorus walk) and at one point you could see about six planes in the sky at once in various places and at various heights, including very low :(

Robert Poste's Child Wrote: ------------------------------------------------------- > Excellent - if the band plays reggae you can just > stand at the back and ting. :))

brain_opera Wrote: ------------------------------------------------------- > Sue Wrote: > -------------------------------------------------- > ----- > > Dan G Wrote: > > > -------------------------------------------------- > > > ----- > > > It's bloody awful - possibly the worst GP I > > have > > > ever encountered. I can only repeat what > others > > > have said: impossible to get through to a > > doctor, > > > appalling staff. A disgrace really. > > > > xxxxxx > > > > Not everybody has had these problems. > > > > For example, see the post immediately above > yours. > > > > This is not helpful, Sue. I'm glad you had a good > experience but the OVERWHELMING majority of people > do not. Including me- I left the surgery after > repeated f-ups and prescription problems that put > my health at serious risk and ended with me > actually having to pay full whack (?45 for 3 > pills) for my own medication in an emergency over > a weekend they had messed my medication up. It's > not helpful to dismiss many peoples' negative > experiences that they might want to vent about > just because a minority have positive experiences. > The surgery is an absolute disgrace that needs to > urgent change or be shut down. xxxxxx I'm genuinely sorry that you didn't find my post helpful :( but it wasn't intended to be helpful as such, it was trying to make a point. I am certainly not dismissing many peoples' negative experiences, including yours, and of course something should be done by the surgery to address them and to ensure they don't happen to others. I hope that you have made a formal complaint so that your experience is investigated and the required action taken? However, you have no evidence to talk about "the OVERWHELMING majority of people" and suggest that it is "the minority" who have positive experiences, unless you or somebody else has done a survey of everybody registered with DMC. Which incidentally might be useful! For any service or product, if you google online reviews, you are likely to find that the vast majority are negative, purely because most people are only driven to post about their experiences if they are annoyed about them because something was wrong. Why would anybody bother to write about a perfectly normal visit to their GP during which everything went smoothly? Or a product they had bought which they were perfectly happy with? Please don't get me wrong. I am not in the least suggesting that there are not serious problems at DMC which need to be addressed. However I could post on here a long list of serious medical f-ups which I and members of my family have experienced at various GPs and hospitals in the past, some of which were potentially life-threatening. I made no formal complaint on any occasion, therefore - hands up - probably those particular doctors are continuing with their same incompetence to others. My daughter has recently made a formal complaint to a hospital regarding a long saga of negligence last year, however it has taken her nearly a year to feel able - and well enough - to put it all in writing, not least because writing it down brings back very distressing memories. Sadly, I don't think this kind of thing is confined to DMC, and that is the reason I am staying with them. Out of the frying pan and all that .... I completely understand those who are leaving because of bad experiences, and if I had had a similar negative experience there I might well do the same, but that would be because of a very natural knee-jerk reaction rather than looking at DMC's actual statistics compared to other surgeries. Sorry for the length of this post :(

*Bob* Wrote: ------------------------------------------------------- > We need to get our top crime casebook operative on > this ASAP > > > Sue? xxxxxxx LOL, as it happens I have had more than a passing interest in this case. There's quite an interesting discussion on the Professional Pilots Rumour Forum: http://www.pprune.org/rumours-news/535538-malaysian-airlines-mh370-contact-lost.html But I really don't want to get too engrossed in the detail of yet another mystery - life's too short :)) ETA: There's 316 pages on the pprune thread so far. Beats the Cherry Tree thread by a mile. But in seriousness, I feel very sorry for the relatives and friends who have no idea what happened to the people on board and are just left in a limbo where they can't even grieve properly.

the-e-dealer Wrote: ------------------------------------------------------- > yes brilliant idea moving the bus stops away from > the Shopping Centre. Really clever and counter > intuitive. xxxxxx Is this going to be all bus stops, or just some of them? Because at the moment, at peak times, it is a nightmare with so many bus stops and buses outside the Shopping Centre, and hard to see whether the bus you are waiting for is somewhere in the line of buses ....

That's brilliant! Can you tell me how I now apply for a space in one? Can't get a bike till I know I have a space :) HOORAY!!!!

ruffers Wrote: ------------------------------------------------------- > There's a toaster in mine they're welcome to. > > It'll blow the fuse in their house. xxxxxx :)) ETA: I sort of feel that if people are so poor that they have to resort to this, what does it matter? If something is in a green bin, presumably its original owner doesn't want it any more. Going through blue bins looking for ID stuff is a different matter, but aren't most people these days aware of the need to shred things which could be used for fraud?

I use buses a lot, and getting rid of the 40 would be a real pain. It is the only bus which goes from ED to Borough/London Bridge. The 35 does not go up Lordship Lane, it goes from Camberwell Green to Brixton. And I don't see what the 176 has to do with it - it goes to Tottenham Court Road. Do you want us all to have to keep changing buses to get to our final destination? It's bad enough having to wait for one :))

Dan G Wrote: ------------------------------------------------------- > It's bloody awful - possibly the worst GP I have > ever encountered. I can only repeat what others > have said: impossible to get through to a doctor, > appalling staff. A disgrace really. xxxxxx Not everybody has had these problems. For example, see the post immediately above yours.

demolik1 Wrote: ------------------------------------------------------- > The East Dulwich Cafe owner has been threatening > and extremely abusive to some of the traders. > He's been making life extremely difficult for > them. His son owns two of the stalls and I think > it must be an attempt to drive out competition! xxxxxxx Interesting first post from somebody who just registered today .... How can a cafe owner "make life extremely difficult" for some market traders?

James Barber Wrote: ------------------------------------------------------- > Hi Sue > In East Dulwich ward we only had 3 applications. > Sorry I can;t recall the streets proposed. > Residents living there have received letters > asking if they would use one. > xxxxxxxxx I applied, and I've not received a letter :(

Lesley Hopwood 07896 503658 She is an experienced gardener who is very knowledgeable and enthusiastic about plants.

Loz Wrote: ------------------------------------------------------- > http://www.tickld.com/cdn_image_article/a_258_2014 > 0310023804.jpg > > Number 19 made be laugh out loud, but that's > probably because I'm an IT geek. xxxxxxx There is a discussion on Facebook as to whether Number 19 is actually correct .... I think it is but my sister-in-law's brother (not sure what relation to me that makes him) thinks it isn't. He claims it should be 13 loaves because in programming each step is separate and the second doesn't supersede the first or something. 12 loaves seems logical to me ..... Number 5 is my favourite, but I don't understand Number 12 :(

I just had a quick look and it seems that people posting on it are complaining of being spammed with pornographic PMs, oh dear :))

Green Goose Wrote: ------------------------------------------------------- > I'm surprised that camper is still there after all > these years and that that P!k?$ havn't nicked it > yet! xxxxxx And would you care to fill in the missing letters of the word I've emphasised in bold, Green Goose?

Hi James, Rahrahrah mentioned six applications, but you only refer to three. Which three are you talking about? And what happened to the others? Also, do you know how "interest" is being quantified, as some roads/areas are much longer/bigger than others? I want to know whether I need to drum up "interest" in my road!

treehugger Wrote: ------------------------------------------------------- > I've lived here since 1991 and brought up my kids > here (who wouldn't want to live anywhere else... > Good luck with that). It was a bit of a shit hole > when we moved here from Kennington, and now I'm > pretty incredulous at the prices. If I was 30 now > with a baby and a decent but not great job, I > don't think I could move to what was then a run > down and out of the way suburb... xxxxxx I also moved here in 1991, and I think it's unfair to call it "a bit of a shit hole." It may have been a bit run down, but it was (and is) near parks and woods and other green spaces, which was my main reason for moving here.

hpsaucey Wrote: ------------------------------------------------------- > PeckhamRose Wrote: > -------------------------------------------------- > ----- > > Give me Nunhead any day..... .... .... > > Shhhh - don't tell anyone! If you tell them they > may come! xxxxxxx It's already happening. Nunhead appears to be rapidly going the same way as East Dulwich, including rocketing house prices ...... :(

JDR Wrote: ------------------------------------------------------- > In true DMC style I have just received an > invitation to a meeting on Wed 12th March at 6 pm. > The letter is franked from 11/3/2014..... > > Obvs I received it on the 13th March.... > > Nuff said xxxxx I was emailed mine a few days back. I posted the contents on another DMC thread on here .....

rahrahrah Wrote: ------------------------------------------------------- > Applications have been made to install them on > lordship Lane, Ulvercroft and Heber Roads, > Melbourne Grove, the East Dulwich Estate and > Bellenden Road. If you live near any of these > locations and would like to have access to secure > on street parking for your bicycle, please contact > your Councillors to register your support. xxxxxx Any update on this, rahrahrah? It's nearing the end of the financial year :)

ianr Wrote: ------------------------------------------------------- > Sue, try a search for "hangar". xxxxxx Thanks! I did think I might have spelled it wrong :))

Apologies for posting this on here, but I can't find the thread which was discussing it. Does anybody know what is happening about the secure cycle hangers (?) which were being considered for various local roads? I applied for one in Ulverscroft Road but haven't heard anything since. I'm keen to get a bike but have nowhere suitable to store one, and I'd definitely start cycling if I had somewhere safe to keep the bike. If someone could post the link to the original thread that would be useful, then I can post on there instead of here.

the-e-dealer Wrote: ------------------------------------------------------- > Whats this butterfly in my front garden - it flew > away before I could get closer ! xxxxxxx Looks like a Peacock? Butterfly, that is :) ETA: http://www.ukbutterflies.co.uk/species.php?vernacular_name=Peacock

Don't know whether this is an appropriate thread to put this, but I've just received an email from DMC about a Patient Participation Group whose next meeting is at 6pm this Wednesday (12 March), and attaching this newsletter (sorry for the formating, I've copied and pasted from a pdf): DMC Crystal Palace Road PPG e-news 1 The Patient Participation Group met at DMC on December 11th. As well as the new committee and seven other patients, the meeting was attended by Olu Bankole, the new Assistant Practice Manager; Mr Anil Gupta, the business director; and John Adams, the pharmacist (already helping the PPG a good deal). We were pleased to see staff taking the PPG seriously. We still want to know whether we can do anything useful as a group. Our attempts at patient engagement have been good but hampered by the inability of the practice to maintain a supply of feedback slips and patient newsletters, and to deliver the online newsletter. It is to be hoped that each issue of the newsletter can be continuously available in leaflet form on the reception desk and put on the practice website so that patients can follow what is going on. The main points of the PPG Draft Constitution reconsidered on 11.12.13 are: to strengthen the relationship between patients and the practice; and working together while putting patients first, to improve services, promote health and improve quality of care. We shall put the full terms of reference on the PPG notice board and ask for them to be put on the website. We discussed mutual expectations of the PPG and the practice. Patient Feedback gave clear indications about the need for a thorough review of all aspects of booking and attending appointments. Several changes of personnel and procedures in the admin department should help. Please keep feedback coming so that we can see if things are improving. Next meeting 6pm Weds Mar. 12th at DMC. Our next job is to get to grips with... Telephone Triage During the early Spring, DMC is going to try this as a way of saving us time and unnecessary journeys, because it is suggested that more than half of our problems can be dealt with by a doctor over the phone without the need for a visit to the surgery. Olu says: ?Patients will ring in the morning and speak to a receptionist who will then place the patients on a list to be called back by a GP. The GP will then have a telephone consultation with the patient assessing if a surgery visit is needed. ?This will free up the appointments for those that need to be seen by a GP for observation etc. as opposed to those that need just a prescription/letter/ or change of medication which can be done in the GP?s admin time and left for the patient to pick up at their convenience. ?We have added new members of admin to the team to enable us to deal with the demand on the phones, and have looked in depth at the demand and the man power needed to enable the triage to work. ?The appointment system as a whole will be revamped as a result of the triage. This is something every member of the team will have an input in, and is being overseen by both our Directors Anil and Ravi, and we agree it is in need of a change.? There is to be a staff training day in mid-January to prepare clinical and admin staff for telephone triage. Helen (PPG chair) will go along to learn about it so that she can explain more in the next newsletter. Please keep feedback coming so that we can see how it is working. Try emailing [email protected]. Budget constraints Mr Gupta pointed out that all GP practices have had their budgets cut back, while being expected to deliver better services to more people. We noted that it is impossible to fulfil long-established expectations in these new circumstances. Crystal Palace Road e-issue no. 2 Patient Participation Group DMC January 2014 DMC Crystal Palace Road PPG e-news 2 The practice is looking to running from 8am to 7pm Mondays to Fridays. It is very unlikely that Saturday surgeries will come back. Missed appointments It is still very frustrating when people don?t let the surgery know that they can?t turn up for appointments. Doctors keep other patients waiting for nothing. Let us do our bit here. One suggestion was that patients who miss pre-booked appointments three times in succession might be able to make on-the-day appointments only. Admin hopes to make better use of text reminders. Doctors would like patients to make better use of John Adams, the Practice Pharmacist who can deal rapidly with all issues surrounding repeat prescriptions. Some of us are always late ordering repeats! Let us do our bit here too. Have you tried asking the local pharmacy to put you on automatic repeat? We are reminded that SELDOC should be our out-of-hours first choice unless we really need A&E. (Useful phone numbers in the right-hand column). A question for the future The multi-function health centre ?hub? planned for somewhere on the Dulwich Hospital site is inviting GP surgeries to come and share its premises to provide ordinary primary care as well as the additional specialist clinic-style services. How would you feel about this practice moving to that site? Comment through the DMC website. PPG meeting ground rules * Meetings start on time at 6pm and stick to schedule. * Everyone welcome. * All phones turned off * Please speak ?through the chair? at meetings to avoid everyone trying to speak at once. Raise a hand so that the chair knows you have something to say. * Send discussion topics to [email protected], or put a note in the patient feedback box, in advance of meetings so that they go on the agenda. * The PPG is a patient forum chaired and run by patients, so if staff wish to include speakers and agenda items they must advise the chair in advance of the topic, the speaker and the time needed so that space may be allocated on the agenda. The Locality Patient Group for South Southwark is preparing questionnaires to find out what works well in local PPGs. We look forward to having something to report. The new practice website is under review. If you have constructive suggestions about functions you would like to see there, please email [email protected] DMC practice website is: www.crystalpalaceroad.nhs.uk email: [email protected] Dulwich Medical Centre 163-169 Crystal Palace Road East Dulwich London SE22 9EP Phone: 0208 693 2727 SELDOC out of hours service is at Dulwich Community Hospital, East Dulwich Grove London SE22 8PT Phone: 0208 693 9066 Peckham drop-in health centre is at Lister Health Centre 101 Peckham Road London SE15 5LJ Phone: 020 3049 8430 email: [email protected] www.nhsdirect.nhs.uk for health advice or Phone: 111 King?s College Hospital Accident and Emergency Dept. via main switchboard Phone: 020 3299 9900 NEXT PPG MEETING 6PM WEDS March 12th 2014 PLEASE COME ALONG! HJC 04.01.14

Has anybody else noticed loads of olives on olive trees (including very small ones in tubs) around ED? Is this usual for this country, or is it yet another manifestation of climate change?