I have just made the following complaint to Royal Mail via their customer services website: I was away at the weekend. I came home late last night (20 December) to find a Royal Mail delivered packet on my doorstep in full view of - and within easy reach of - passers by. I live in a terraced house with no front garden. Today I have been in all day. I had some post delivered this afternoon, which was put through my letter box and which I retrieved immediately it was delivered. I have just opened my front door (6pm) to find another Royal Mail delivered packet sitting on my doorstep, again in full view of passers by. This is appalling. I have no way of knowing what else may have been left outside my house, and which may have been taken. Why did the postperson today not even bother ringing the bell? Why was a "sorry you were out" card not left yesterday (or Saturday, whenever the first packet was left) and the packet returned to the delivery office? I realise you use casuals over Christmas, but surely you give them some elementary instruction? Surely you vet them for elementary common sense? There have been a number of issues with the post in the East Dulwich area, and I know that our MP has contacted the local delivery office. I will also be letting her know about this, but meantime I would like to know what you intend to do to prevent this happening again, either to me or to my neighbours. Thanks. Sue (Surname)