How can you appeal what you did not get? Result! I once got given a ticket inside an envelope which said on its outside, "This is not a fine, but a warning". But inside was the ticket telling me to pay. So I appealed and they decided it should be cancelled due to a 'technical reason'. Technically, they gave me the wrong envelope ;) Ask them for a copy of the ticket he gave you. No, wait, they might be able to do that!