My daughter just received a bill for eighteen large. Out of the blue. Out of this she got a new front door that she didn't want and the walkways have been messed about with. After a dispute she gave in and set up a payment plan. The council messed up the instalments, demanded full payment and threatened her with court action. When their mistake was pointed out to them, they refused to apologise. Since then she has received a letter saying that there is a dispute with the contractor over an outstanding amount so depending which way that goes prepare herself for a further bill. Of course the council tenants pay nothing despite the new motors in the car park. Southwark sees leaseholders as a cash cow. The council is inept, negligent and borderline criminal. There is a stitch up deal with the contractor. But don't let me deter you...