Comments must be deemed fair. Fair comment covers content, mainly opinion, that cannot by its very nature be true or false. To be properly defensible, these comments must be: * Based on fact * Made in good faith * Published without malice * On a matter of public interest so you can tell of your negative experience but if, for example, a shop gave you the wrong change do not say "shop x robbed me and are ripping off their customers". Common sense prevails and if something is dodgy please report the message (click the "Report This Message" link beneath it) and we will take action if necessary.