I'm a Peckham dweller so have always used this office. You get to know when it's busy so avoid those times. Usually, getting there at 8 on a Saturday is a safe bet for a short wait. Today.....45 minute wait. When I left at 845 the queue was to the car park railings. Four counter staff working and they were being as quick and efficient as they could be but crikey this is an astonishing level of demand for them to deal with. Other impact I've noticed since the change is the significant increase in Royal Mail van traffic on the adjacent roads - and the increase in traffic due to ED callers. Not a criticism of the drivers, appreciate it's quite a distance to come. Just curious to know what the local area impact analysis was when they decided to increase the role of the Peckham office.