OK...first trying out H's proposal... just need to cut and paste this otherwise I keep having to switch pages and losing the instructions' spot... Oh Jesus have mercy... The start menu is the menu that pops up when you click on the symbol/button in the menu bar at the bottom left corner of your screen. In this menu will be an item called 'all programs' click on this and you'll get a folder list. Within this folder list will be one called 'accessories', click on this and you'll get a list of the programs, one of which will be 'paint'. Once you have pressed the prt scr button then open the paint application and go directly to 'paste' in the edit menu. Save the file somewhere where you can find it again. Then come on here, start a new post, click on 'attach a file or photo', browse to the location and select it, then click on attach. ------------ f-uck...nothing happens when I press prtscn and the paint page stays blank and when I click on paste another box comes up saying picture library and it wants a file name...sorry, my pea brain is not cut out for this... Bob's your uncle my backside... sorry, but I'm getting really grumpy now...I am going to have to leave it...I feel like throwing the computer out of the window... SS thank you too - sorry but words like crop and powerpoint are Swahili too... Thanks everyone...forget about it...I'm going to have to wait till hubby gets home...