Jump to content

Recommended Posts

What's gone wrong with this place? I can understand the queues before Christmas, but now too? I've had to go three times in the last few days and each time there's been a very long queue. Yesterday afternoon it was out of the shop and past the bus stop. In the rain too. I've seen several instances of elderly and disabled people put to some difficulty by this. Yesterday there were only two counters open (in spite of another member of staff sitting there doing other jobs, I presume.) This meant that when anyone came in for travel money or business that counter was out and when the parcels collection driver came, the only other counter shut down so the staff could attend to him. So for one period there was no-one to service "ordinary" members of the public. So there we stood, waiting, in the rain. We do pay for usage.
Link to comment
https://www.eastdulwichforum.co.uk/topic/137743-post-office-lordship-lane/
Share on other sites

Totally agree. I limit my trips to the Post Office to twice a year. They perform a really useful role and business in the community but, although receiving a long overdue makeover this year, they still haven't stepped up to the mark. A smaller space with no apparent thought to the logistics of squeezing in Amazon and parcel deliveries, retail at low level so waiting kids are chucking it around in the floor and queuing customers (it took 45 minutes at Christmas) with demoralised staff seemingly superglued to their stools. A miserable experience all round and yet with such potential if properly managed. More of this is waiting to happen sadly.

http://www.dailymail.co.uk/news/article-4105062/Post-Office-close-franchise-37-Crown-offices-loss-300-staff-cut-127-financial-specialist-roles.html

I have seen PO counters in WHSmith outside of London. Given the enormous cost of maintaining premises in London this would seem to be the way to go. EBay for example now offer a Collect at Argos facility, and for medium parcels and above the other couriers are much cheaper than the PO. No Government has done anything to protect the basic infrastructure of London and now we are reaping the whirlwind

uncleglen Wrote:

-------------------------------------------------------

> I have seen PO counters in WHSmith outside of

> London. Given the enormous cost of maintaining

> premises in London this would seem to be the way

> to go.


You don't have to go very far to see a WHSMith managed Post Office in Forest Hill.


East Dulwich PO was proposed to become a franchised branch, but was rejected and the refurbishment is the result.


I suspect they're short staffed after Christmas.

Lynne - Why not ask to speak to the office manager, vent your frustration and then ask how you can put your points to someone in control. I understand that letting off steam here and finding out whether "it's not just you" is useful, but it is only useful to you. Letting your comments be known to the powers that be, maybe evening copying it in to our MP, would be much, much more useful.

Absolutely no point complaining to the Post office Management. It is now a limited company and is no more a 'service' despite the fact that many hard working posties are still nice and still consider what they do a service.

You may as well complain about banks closing.

Catching Forest Hill Road Post office at the right time and there's often not many people in there.

Of course sometimes the queue can be out the door.

But they are a lovely friendly lot specially if you smile and say hello.

I had to queue for ages a few days ago which I find difficult. A man wanting foreign currency was able to jump the queue so I have decided that from now on, if there is a long queue, I will go to the foreign currency window, ask for ?5 of ? and do whatever else as an afterthought!
Hang on, Alice, the DV post office may be smallish, but the staff are very helpful and it is altogether far more pleasant than the old DV post office. There's an ATM and the pharmacy wrapped around the post office (or vice versa) is similarly much, much nicer than it used to be.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Not only can he turn olive oil into Vermouth, but also water into a wine. A true miracle worker.  I wouldn't say a wine shop sells a wide variety of things - and there are two right next to each other.  And once upon a time, upmarket pizza shops were very specific. So were burritos etc. They're clearly becoming mainstream; we should consider ourselves lucky to be witnessing this exciting upward trend within our lifetimes and on OUR HIGH STREET. We can tell our grandkids that we remember when there was no internet and no empanadas.  I'm sure that if the family empanada people have a good business head, they'll be able to ride this wave of competition, just like Bruno has. 
    • Very economical. Are you available for events? I've got a gathering of 5000 coming up soon. What could you knock up with two little fishes and five loaves of bread? Cod in breadcrumbs? Fish finger sandwiches? Spanish-style croquetas de bacalao with a Romesco sauce? It's BYOB for beer, so there's no need to worry about that and I've managed to do an unbelievable deal on water and wine. Drop me a DM on here or ask for Dave or Jesus (pronounced 'Hay-Zooze') in The Herne, left hand side of the bar.
    • You may want to see if anyone on this site can help: http://www.camberwellboroughcouncil.co.uk/folletts-music-shop/
    • Jet black short-haired, male, large, a (very) few white hairs on breast, green eyes.  been missing from Hillsboro Rd area since Friday.  😢 thanks 
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...