Royal Mail delivery

[Sue]

Rockets Wrote:

-------------------------------------------------

>

> But Helen Hayes is on the case....again.....!!!

>

>

> 57934339?t=HWMKHmgVGBvfirQM2WqfwA&s=19

Hopefully this time her efforts may bear fruit .... She must be as tired of all this as we are .....

[intexasatthe moment]

Postie I spoke to today said they are now getting some extra help .

[nmh]

I went into the Peckham collection branch today and a team are coming to clear the backlog next week - but then the problem will return.

Apparently it?s stemming from very poor management and a rift between ED postie culture (lots of sick leave, poorly motivated and begrudging of the move to Peckham) and Peckham posties. Managers not managing properly, post left in the frames, workers not clearing others workers backlogs - sounds grim in there.

[ianr]

Nigello wrote:

---------------

> A stand in postie pushed loads through

> today. I chatted to them - come from a

> town at least a hundred miles away ...

> Offered to boss to do the same tomorrow

> - paid for from time of getting

> on train or bus, etc. to leaving said

> transport mode back at home town.

Thanks for that info. Do you know if they're an RM employee in their home town, or maybe a vetted regular temp agency worker, or ...?

[nmh]

Sounded like they were posties coming from elsewhere - to blitz the Xmas backlog.

Apparently ED posties all got ?5k bonus to move to Peckham. I asked if the closure of Silvester Road caused the problem but was told it was the ED posties attitude. They?ve been taking huge amounts of sick leave and refusing to clear each other?s backlogs. That?s why the mail isn?t coming through.

Sounds like a truly demotivated and dysfunctional workforce. The managers are aware of the situation but are completely ineffectual. It?s almost impossible (and very expensive) to dismiss posties - bar for theft and deserting your mail.

[first mate]

Or is it a case of a privatised company shifting blame onto workforce?

nmh Wrote:

-------------------------------------------------------

> Sounded like they were posties coming from

> elsewhere - to blitz the Xmas backlog.

>

> Apparently ED posties all got ?5k bonus to move to

> Peckham. I asked if the closure of Silvester Road

> caused the problem but was told it was the ED

> posties attitude. They?ve been taking huge amounts

> of sick leave and refusing to clear each other?s

> backlogs. That?s why the mail isn?t coming

> through.

>

> Sounds like a truly demotivated and dysfunctional

> workforce. The managers are aware of the situation

> but are completely ineffectual. It?s almost

> impossible (and very expensive) to dismiss posties

> - bar for theft and deserting your mail.

[indiepanda]

I have had post 3 days running this week, up till now this year it's been once a week so seems to be improving a bit.

[heartblock]

Friend ordered a Christmas gift for us..wasn't deliver, ordered again..wasn't delivered...ordered again..was delivered this week. Both previous items were sent out by the company, my friend only had to pay once, but the company has lost money on two items that I assume are at the bottom of a pile of 'back-log' items?

[se22]

nmh -That is completely wrong. The Posties got no bonus for moving. All they got was increased London Weighting which is mostly eaten up by tax and travel costs.

[KidKruger]

nmh Wrote:

-------------------------------------------------------

> Sounded like they were posties coming from

> elsewhere - to blitz the Xmas backlog.

>

> Apparently ED posties all got ?5k bonus to move to

> Peckham. I asked if the closure of Silvester Road

> caused the problem but was told it was the ED

> posties attitude. They?ve been taking huge amounts

> of sick leave and refusing to clear each other?s

> backlogs. That?s why the mail isn?t coming

> through.

>

> Sounds like a truly demotivated and dysfunctional

> workforce. The managers are aware of the situation

> but are completely ineffectual. It?s almost

> impossible (and very expensive) to dismiss posties

> - bar for theft and deserting your mail.

I wonder what the function of the managers actually is, if they are ineffectual.

[sandyman]

Not necessarily re travel - it may be that some posties supported the move because they live somewhere that was an easier/cheaper commute to Higshore Road. Unless they live further south than SE22 I don't see the change of commute costing them more.

se22 Wrote:

-------------------------------------------------------

> nmh -That is completely wrong. The Posties got no

> bonus for moving. All they got was increased

> London Weighting which is mostly eaten up by tax

> and travel costs.

[Penguin68]

I wonder what the function of the managers actually is, if they are ineffectual.

Post-people are most likely to 'know' first and 2nd line managers (those actually directing them). Their roles will be allocating work, work-rostas, coverage and so on. Also immediate disciplinary matters. And probably involved with recruitment and needs for casuals, although authorisation is likely to be at more senior levels. Overall tactical management will be at third line and above, who will not (perhaps) be much involved in day-to-day management. Strategic management will be at regional level. It was initially a failure of strategic management (involved in closure decisions for Sylvester Road and transfer of work to Highshore Road) which started this mess, I'm guessing.

First and second line managers may be being identified as 'ineffectual' because they can't get more senior managers engaged in problem solving; authority for which probably doesn't lie with them (the junior management). You only see that your managers can't solve the problem, not that the blockage may be higher up.

[Bic Basher]

Another day of delayed post this afternoon, but nothing sent in the last week.

[ribrob]

We've had prescription medicines, reading glasses, Christmas gifts and more all have gone missing in the system since December.

Problem is that if the businesses sending this stuff will only use Royal Mail, there's nothing you can do but shop elsewhere.

Sadly we'll have to do that from now on as when you're talking about medicines and glasses, that's impacting things that are simply too important.

[Sue]

All my prescription medication has been delivered by Royal Mail within a day or two after Lloyds Direct (previously Echo) have processed it.

As has anything Covid test related.

I assumed Royal Mail was giving such items priority.

Where are your prescription medicines coming from, ribrob?

[singalto]

I missed a long overdue parcel delivery today and organised a redelivery. The earliest available date is the 8th February!

[indiepanda]

Fourth day on the trot receiving post. More deliveries this week than the the previous month.

Today's delivery included a small parcel (not a tracked one) that I ordered well after posting hours two days ago, was dispatched yesterday.

Seems the extra staff someone mentioned on the thread are making a differnce on my route at least.

[Alec1]

I bumped into my regular postman today. He's off to Mexico with his 5k bonus next week. *insert rolley eyes*.

All I read here is blame for postal delays/non-deliveries on the recipient's end of the journey, East Dulwich/Peckham. Has no one considered that from the moment items are posted they have a long journey, often via several methods of transport, machinery for sorting etc etc. Things can, and do get lost during that journey. Putting the blame on postal workers/offices locally is unfair.

[Lynne]

Unfortunately, Alec1, your theory doesn't hold water. All my life nearly all post has arrived on time, in spite of the distances involved. So why is it such rubbish now?

[Bic Basher]

Lynne Wrote:

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> Unfortunately, Alec1, your theory doesn't hold

> water. All my life nearly all post has arrived on

> time, in spite of the distances involved. So why

> is it such rubbish now?

Agreed. All of this nonsense with the post started the day the sorting office transferred to Peckham.

[ianr]

Good tidings of great joy. An Hebdomas Mirabilis. Three deliveries of PE this week: the most recent issue, just the usual week late; and today, both the Christmas issue and the one after that. Not lost, but resting.

[sweetgirl]

I received post today dated 25 November!

What a load of s#it!

[Sue]

Alec1 Wrote:

-------------------------------------------------

>

> All I read here is blame for postal

> delays/non-deliveries on the recipient's end of

> the journey, East Dulwich/Peckham. Has no one

> considered that from the moment items are posted

> they have a long journey, often via several

> methods of transport, machinery for sorting etc

> etc. Things can, and do get lost during that

> journey. Putting the blame on postal

> workers/offices locally is unfair.

Have you actually read the rest of this thread, Alec1?

Before the delivery office moved to Peckham, there might have been the occasional item "lost in the post".

That is a completely different thing from a situation where enormous amounts of incoming post have been piled up in a known place for months.

[Penguin68]

Before the delivery office moved to Peckham, there might have been the occasional item "lost in the post".

In fact for several months before the final DO closure the service from Sylvester Road was deteriorating - as staff moved on and weren't replaced. Cover for sickness, leave and rest days was already lapsing. So the 'crew' that eventually did move to Highshore road as the SE22 DO were already depleted - I imagine it was hoped to back fill vacancies (or at least cover them) from the original Peckham DO staff, but I suspect many did not want to move onto walks which required them to drive out to East Dulwich - cutting them off from the normal DO facilities (such as lavatories). So they have remained as two separate DOs working out of one site. And not helping each other. Unionisation is still comparatively strong in the Royal Mail, so management directives to work together (if not covered by agreements) would be ignored.

[Alec1]

yes Sue, all read. I just think that 'bashing' the people that actually deliver our post isn't the right step. Higher up, yes.

Sue Wrote:

-------------------------------------------------------

> Alec1 Wrote:

> -------------------------------------------------

> >

> > All I read here is blame for postal

> > delays/non-deliveries on the recipient's end of

> > the journey, East Dulwich/Peckham. Has no one

> > considered that from the moment items are

> posted

> > they have a long journey, often via several

> > methods of transport, machinery for sorting etc

> > etc. Things can, and do get lost during that

> > journey. Putting the blame on postal

> > workers/offices locally is unfair.

>

>

> Have you actually read the rest of this thread,

> Alec1?

>

> Before the delivery office moved to Peckham, there

> might have been the occasional item "lost in the

> post".

>

> That is a completely different thing from a

> situation where enormous amounts of incoming post

> have been piled up in a known place for months.