Jump to content

P M Bennsion -what a disappointment!


faffy

Recommended Posts

I used this firm - they completed the first stage of the job, I paid them immediately as it was a 2 stage job and formally agreed their quote and the date for completion of the works(even though I had to wait 4 weeks, I agreed that I was willing to wait).


The second limb of the job were fairy minor works,circa ?300. I was extremely disappointed to be then cancelled not once but twice, as more profitable boiler jobs came along. I was then told by Pete that he was going on holiday so I would have to wait an additional month to get the job completed and if I didn't like the timescale I could use someone else!. After sticking with him as a plumber and waiting for him to complete the job- on a personal and professional level I found his approach appalling and would not recommend him.

This thread has also been (wrongly posted) on the for sale thread too and I have commented there as well.

Just so as people don't make judgements based on a single experience, we have used this company for several years to service our boiler and have always had a good and reliable service.

I have no axe to grind either way, but as a local self-employed person myself I always worry how potentially easy it is to win or lose a reputation based on limited but very public anecdotal information (however accurate).

Pete installed my boiler and came back to complete 2 much smaller plumbing jobs. He also came out at the end of one day to rescue me from a minor flood and he didn't charge for the callout. He is always busy but kept in touch with timings etc. I think he is one of the good guys.
I can heartily recommend Peter. He installed our boiler last winter when we were desperate. he came back and replaced the radio controller when it failed on the day I rang him. after years of having lousy service from a national company, we are sticking with him!
I called him out on the strength of recommendations here because my usual plumber was away. I needed my boiler replaced after a gas leak. I found him rude and condescending and he kept going on about "my husband" approving the job. Since it is my house, my boiler and my chequebook, I decided to wait until my own plumber got back.
Peter Bennison installed our boiler and has done a number of smaller jobs for us since then, including once walking to us in the snow when his van couldn't make it uphill. I have always found him to be utterly reliable. I wouldn't hesitate to recommend him to anyone.
Having just had a major install of boiler, tanks and new radiator from Pete Bennison and his team I have nothing but praise for him. This is the third time I have used his company and have always found him friendly, efficient, reliable and reasonably priced. I would gladly recommend him to anyone who requires an excellent job at a fair price.

Archived

This topic is now archived and is closed to further replies.

  • Latest Discussions

    • He seemed to me to be fully immersed in the Jeremy Corbyn ethos of the Labour Party. I dint think that (and self describing as a Marxist) would have helped much when Labour was changed under Starmer. There was a purge of people as far left as him that he was lucky to survive once in my opinion.   Stuff like this heavy endorsement of Momentum and Corbyn. It doesn't wash with a party that is in actual government.   https://labourlist.org/2020/04/forward-momentum-weve-launched-to-change-it-from-the-bottom-up/
    • I perceive the problem.simply as spending too much without first shoring up the economy.  If the government had reduced borrowing,  and as much as most hate the idea, reduced government deiartment spending (so called austerity) and not bowed to union pressures for pay rises, then encouraged businesses to grow, extra cash would have entered the coffers and at a later stage when the economy was in a stronger position rises in NI or taxes would have a lesser impact, but instead Reeves turned that on its head by increasing ni which has killed growth, increased prices and shimmied the economy.  What's worse is that the perceived 20 billion black hole has increased to 30 billion in a year. Is there a risk that after 5 years it could be as high as 70 billion ???     
    • That petition is bananas.   If you want a youth centre there pay the landlord the same rent a Londis would and build it yourself or shut the f**k up to be honest. Wasting our MPs time with this trivial nonsense is appalling. If your kids are still out at 1am on a school night you've got bigger problems than vapes and booze and hot sausage rolls. 
    • There used to be a better baker than Gail's on the same site immediately before Gail's pulled their financial muscle.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...