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There is a fault disruption.

You might find that you do not have any Virgin Broadband, Virgin TV, TiVo? or Virgin Phone service at the moment.

Fault reference: F002769825


Yes and I might also find that you offer no reimbursement or apology for this. Nor did you the last time or the 12 times before that. Bless you for all that you do.

Kidkruger: Sky comes via satellite dish.

I had no internet or phone last night or this morning but the TV worked! When I rang Virgin, I asked them to call me back as I was phoning on my mobile and told them I didn't want to pay a fortune for the call. He did ring straight back and told me I had a fault on my phone line and booked a visit to fix it tomorrow. In fact, it has sorted itself out and, of course, now I can see that lots of you had a problem too. It's weird that the man at Virgin hadn't got that information..

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