Jump to content

Recommended Posts

Seeing as I'm such a misery-guts (and there's been lots of bad-mouthing on't forum of late) I thought I'd try and make amends by starting a thread simply bursting with positivity, goodwill and general bonhomie.


Which ED establishment represents the very embodiment of good customer service?


Myself?

Winner: William Rose

Runner-up: Dulwich DIY

I haven't been in 'Banfield' yet..

I hope it'll be less humiliating than my last (and first) visit to a wood merchant. I asked for some WOOD of a certain size, and they all sat smirking behind the counter - "sorry sir, we don't have any WOOD" - because, you see, it's called TIMBER.. see?! Oh.. how we laughed!

I second the vote for the lady in Val's - its an absolute pleasure to go in that shop and always worth asking if you can't find something. Despite her chilli fears she once went into her own house to get me a one because the shop had run out and didn't charge me. If she has unusual fruits on the counter she'll often hand a couple over for my children to try ...

Great thread - and I agree with most of the above posts - although Mark when you say Dulwich DIY "too" you aren't confusing it with Plough DIY are you? Dulwich DIY are down near Green & Blue. I like both and Plough DIY is nearer to me but Dulwich DIY pips it fo me because they are always that bit more friendlier and even once drove me home with some large quantaties of planks - he even took his car speakers out - true gent


I see Nisha (again sorry if spelling is wrong) in Vals every day and echo the support of her but want to add the young (late teens early 20s?) guy who works in Badger Bakery when I go in for weekend bread - really nice guy


Who else?:

Kate and crew in Green & Blue

Several of the bar staff in various bars - they can often change employers tho

I would have said Nathan in Liqourish but he moved to Nottingham

Has no one yet mention Tandoori Nights - the managers and staff are unfailingly ace -

The guy behind the Cheers shop - don't have cause to go in there much but whenever I do..

Others - but I've used up all my goes

The Never Ending Story Bookshop were extremely helpful finding something for my niece. Not a huge fan of many ED children "Torquil, leave the fennel alone" so the very kind lady searched amongst the rugrats for me and found the perfect gift. Which was my niece's favourite present. So I win at being the best Uncle with little effort on my part. I'll definitely go back there.

bawdy-nan Wrote:

-------------------------------------------------------

> I second the vote for the lady in Val's - its an

> absolute pleasure to go in that shop and always

> worth asking if you can't find something. Despite

> her chilli fears she once went into her own house

> to get me a one because the shop had run out and

> didn't charge me.


This is quite funny. She does the same for me (especially when I'm buying coriander for guacamole). She gives away free chillies yet fears for the consequences :)


She's always also interested in knowing about things you're looking for that they don't have, and discusses this with her husband.


With the hours she works, it's amazing she can keep happy the way she does. I remember when she started out and her English wasn't so good and she was clearly a bit shy, but she's really come into her own.

The chaps in Dulwich Carpets are a great bunch, and mairead's little southern irish lilt always melts their hearts.

The lady in the jewellers was very attentive to mairead.


Will second Green&Blue and William Rose


The current crop of EDT staff are a good bunch, after Justine and co left it took a couple of years to sort out a good bunch, but I think they're finally there (even the bouncer always has a smile and a welcome for us).

Goes without mention that the CPT staff are ace .... doh!

The CPT staff are great.

Plough DIY are always very friendly and helpful.

The Badger Bakery lot have always been very good to me.

The woman in Never Ending Story is ace.

The guy in Spot Dry Cleaners at the corner of LL and Landells is really good.


But my one vote for absolute, beats-all favourite has to be Val's. Even though I don't know her that well (only know she's called Nisha from reading it here), she's just... great. Always so happy! It's infectious. And the quality and range of her veg just keeps getting better, or so it seems to me.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Gone to the better hunting grounds during this local ongoing dry spell.
    • The Dreamliner has an impeccable service history, you are more likely to get mugged on the way to the airport than having any issue with your flight, that's how safe it is!  Have a great trip.
    • Maybe. Does that kill grass? If so, possibly the same dog that has left its poo outside my house - pretty sure it's not fox poo.
    • Here you are, intexasatthemoment (you seem to have been in Texas for a very long time!) We went to three of the recommended places yesterday,  as they were all in the same road (just near Wallington)  and I needed to give the car a run to avoid another slap on the wrist from my garage (and another new battery). Here's my findings. BARNES Parking We thought we would go here first as it was the earliest to close on a Sunday (3pm). There was no apparent entrance or anywhere to park. One notice said do not park on grass verge, and another one said staff cars only! Flittons was opposite but I'd already passed the entrance, so I had to drive down the road, turn round at the next available place (covered in signs saying do not park here) and park in Flittons car park! Plants Barnes  specialise in hardy perennials, so that was basically what they had, but an excellent selection, and many more unusual plants (or at least, plants you probably wouldn't find in a garden centre), eg Corydalis,  lots of different varieties of Epimediums, Trollius, some lovely Phygelius, lots of different ferns). The plants were divided into sections according to whether they needed sun or shade or could cope with both. They had a particularly good selection of  shade loving plants. There was really useful information above  each group of plants, which meant you didn't have to look at individual labels. All the plants looked in good health and  very well cared for. They don't produce a printed catalogue, but they  said their plant list was online (I haven't looked yet). I assume most of  the plants they have at any one time are when it's their flowering season (if they flower). I wasn't intending to buy anything, though was very tempted, but I'd definitely go here again once I've sorted out my overgrown garden. Other Stuff Don't think they sell pots, compost, etc. No cafe/tea room and I didn't see a loo, but Flittons is just over the road. FLITTONS  Parking Easy to park Plants Sorry, but mostly terrible. There was one section with vegetables and the rest was flowering plants. There was a general feeling of delapidation. Some of what was on display was actually dead (surely it would only take a minute to remove dead plants) and a lot of the rest was very poorly maintained, eg gone to seed, weedy, apparently unwatered, or with a lot of dead leaves. There was a notice asking for volunteers to work there, so I can only assume they can't afford to pay staff. Other stuff There was a notice to a play barn (?) saying invited people only, so I think they must host kids' parties or something. They redeemed themselves with a cosy little cafe with savoury stuff, nice cakes, iced chai and oat milk, and a loo. Also a selection of books and CDs on sale for charity. If you want an Andrews Sisters CD, you can find one here. There is a small shop with gift shop type stuff and a display of the history of Flittons, which apparently is family owned since the sixties (I think it was). I suspect that the arrival of Dobbies down the road must have greatly affected Flittons' fortunes, which is sad. DOBBIES  Parking Easy in theory once you had navigated a rather narrow entrance, but it was very busy so it took a while to find a space. Plants  Lots of plants, well maintained but I imagine their turnover is high. Lots of nice bedding plants for hanging baskets, window boxes etc  to cater for all tastes (ie some of it wasn't mine, but fine if you like those horrid little begonias (my opinion only) but they did have some nice (in my opinion) stuff as well. I was tempted but decided to buy from North Cross Road market. Fair selection of climbers, various different Clematis etc. I'd be happy to buy plants from here. The prices seemed reasonable and they were in good condition. Other stuff  It's a big garden centre with all that entails these days, so a large area selling garden furniture and storage, tools, animal collars, pots, all the usual stuff you would expect. Very helpful staff. There's a cafe which we didn't check out, charging points for electric cars, a Waitrose (no idea how big, we didn't look). Only on our way out did we see that there was a drive through "express section" for compost etc, which was annoying as I wanted compost and hadn't seen any anywhere,  but I was getting tired by that time. Just Down the Road A ten minute drive away is Wilderness Island, a nature reserve in Carshalton, which is well worth a visit. We heard eleven different kinds of bird (according to Merlin) and saw a Kingfisher flying down the tiny river!
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...