Marjoram Wrote: --------------------------------------------------- > things at the sorting office are clearly very bad > right now. It seems to me that things at the sorting office have been clearly very bad since the Sylvester Road delivery office was closed and our deliveries now come from Peckham. Royal Mail should be unprivatised, if that's a word. All it cares for now is profit for its shareholders. Any care for a reasonable, let alone good, level of service went out of the window ages ago. Covid is just a convenient excuse. Meanwhile our old sorting office was sold for flats. So-called 24 and 48 hour tracking is an absolute joke. And the posties' workload is increased because they now have not just the original package to deliver (eventually) but its replacement as well when the first one doesn't arrive. And then the counter staff at the Post Office have extra work to do when one of those two items, whichever finally arrives last, has to be returned. It's an absolute shambles.