Louisa Wrote: ------------------------------------------------------- > NatWest are opening branches because of demand! We > are an ageing population and just because younger > people think it's great to shop online, perhaps > they need to bare in mind that over half the > population of this country is now 40+ and this > figure is rising. I wish the site would be turned > into a mini-Barclays because ever since the > migration took place, all the old Woolwich > customers are now flocking into the Barclays site > and its impossible to get served unless you want > to queue for hours on end or travel to the village > branch. I never use the internet for banking, it's > far too risky, and I enjoy the travelling into a > branch, for some elderly people it's a highlight > for their day (and I am not kidding!). I would not > knock that block down either, the chemist is great > and the staff are lovely. I also use Budgens and > the betting office ocassionally. That row of shops > I probably frequent more than any other in ED, > especially in recent years! Sure, the amount of people hitting 40 is rising. I'll be one of them in five years (does that make me a younger person?) But when I do, I won't suddenly wake up on my 40th and think "oh no, this internet banking thing is just TOO convenient, I must go back to queueing outside my local branch in the rain, waiting for it to open at 9am, then queueing again while a single cashier miserably and manually processes cheques and banker's drafts. Neither will the millions of others who have embraced the digital age, and they're not all under 40s. Expect NatWest's publicity exercise to be rolled back in a few years' time.