Is it any better anywhere else? I would have said the practice on Crystal palace Rd was better until I tried yesterday. Had to shout my symptoms through an answerphone in the porch(my hearing isn't too good) while people queued in the rain behind me. Told to ring 111. Did that, told to go to Kings and wasted a morning, not too important in my case but also wasted everyone's time at Kings. Was told by as understandably peeved doctor that this was the sort of thing GPs should sort out, not overburden an already stretched casualty dept.