I was queuing for ages in there recently so asked the man who was walking around asking what we wanted to do why only one till was open. He said they were short staffed as two members of staff hadn?t turned. He was the manager of another branch who had been drafted in ?to help.? I asked why he wasn?t doing something useful, like open the second till, but that, apparently, isn?t part of his job. He then welcomed a young man who had arrived from another branch and would open the second till. A good 5 minutes later I asked the manager again when the 2nd till would open and was told the young man was just about to do it. He was rather bemused when I pointed out the young man was helping someone at the machines! At this point a miracle occurred and a member of staff who always works there opened the second till! What a shambles.