Cora

World wiser, the online system sounds like great news until you take the time to register, only to be told....wait for it....'no appointments available'......

bikpon please take the time out to forward this to the complaint email listed by James Barber in the other thread...this suggests a dangerous level of service.

They do have a PPG but despite a real effort by some it doesn't seem to have much influence.

9am-4.30pm

Sorry DMC but the point is that last week was NOT a glitch week. That is the problem. But I am glad to hear that 'measures are now in place to support demand' and that next time a patient needs to call the practice they will get through within 5mins, be able to book an appointment with a GP within 48hrs and a nurse within the week, the need to queue will no longer be necessary...and when I go on-line there will be appointments there for me to book..... Sadly I think I will be disappointed....you don't mention employing any more staff to answer the phones and is one GP really going to be able to deal with all the excess... I would have thought that taking patient feedback seriously would mean closing your patient lists and increasing your service and medical staff. Having pharmacists is great and they can take some pressure off but you still need more Drs to deal with the daily demand. It would mean cutting down on the profit but would make the business fit for purpose. Along with other users posting here, this is not about the quality of care but ACCESSING continuity and quality of care which is down to ensuring the management of the company invest enough into the business to support the existing staff and their users.

Dulwich helpline is a local charity supporting the elderly in Dulwich. University of the third age has just started up in East Dulwich if she wants to keep learning/active. Age UK Southwark were very helpful when an elderly neighbour needed garden support and I think do lots of other support. If you feel there are mental issues such as depression, anxiety etc she/you can self refer to the Maudsley who will give her a telephone assessment and then programme/support based on assessment.

Just to add I have also booked my son into a tae Kwon club being held on mon-weds details listed elsewhere under walters family tae Kwon do.

Goose green clinic 415 on Thursdays. My son and friend have just started, really enjoy it. The rest of the class is girls so she won't be alone! Need to check age range though as he is 8. Oh and it's just for the kids but they might have a yoga class going on for adults in another studio?

Walters Family Tae Kwon Do Club is 8am - 6pm and only ?25 from memory. Mon-weds. They have a listing in Family Classifieds.

Fantastic news, thanks James ....but do keep logging complaints with the number listed above..

Thanks for adding the number, really worth contacting to have complaints lodged.

James, Dulwich Medical Centre is still having major problems in getting patients seen and as you will see by my post I really do feel this has reached dangerous levels of care. The problem is not with the Drs who are, on the whole, great but with the system itself....there just aren't enough appointments or people to answer the phones. I know that this is a national as well as specific local issue and as such believe the GP issue should be something political parties should be putting at the top of their election agendas. Thanks for any help in this.

There has been a thread before and complaints to NHS Choices but it just gets worse.....if you can find the nhs choices complaint number that seemed to work in getting a complaint heard. (Was on the forum at some point) I think it is getting to dangerous levels, with people just giving up trying to get appointments when they need them. I was told in a phone consultation with a Dr (after the usual phone battle to get an appt....none left by 8.10am) that I needed to see a nurse to get tests done (the symptoms were very uncomfortable!) - the earliest appt was in 3 weeks time! I haven't bothered to make that appointment because either I will be better by then or I will be on my knees and wasting a@e time/resources or worse, it will feel like it's better but tests would have shown that something more sinister was going on.....and I have age and technology on my side! I will add to the councillor Barber thread incase he can do anything...

Really easy...to do....

Asylum seekers hostel at top of Barry road, Salvation Army...or might be worth asking health visitors at Townley rd, they may know of refuge etc..

Does that mean ?120 per child if there are two parents going on holiday (?60 per patent)?! Or only ?60 if only one parent is sneaking them out? Never heard this per parent thing?

It was just to highlight as it affects local buses....meant people would hopefully add local updates too like last time which really helped me! Anyway no-one else has mentioned buses and 185 seems to be running....so not a biggy!

Not sure why bus strike threads were lounged? Was genuinely trying to inform....last time I hadn't picked up on it and local travel was a nightmare...

Bump for a local school x

For those who hadn't heard...

Have booked into Hamlet, thank you x

Anyone know if Dulwich Hamlet are running one this half term?

Particularly looking for a half day one on the Monday?!....but all welcome - Thanks.

Done x

Le chandelier have a nice room upstairs and serve tea!