I used his service as an emergency back up when i moved to ED, two and a half years ago and it's true, they won't get out of the van without extra payment and you can only book a minimum of 2 hrs. The driver i had was a surly git and threatened to dump all my stuff half a mile from my house because i didn't have the money to pay for extra time. In the end we managed to force him to drive to my house and with 4 of us unloading he was only 10 minutes over the 2 hrs. I've never used his service since and i think that may be a clue as to why he has to advertise everywhere, word of mouth won't get him much work!