kids can drink in pubs at 16 if accompanied by a parent who buys the drink. and some restrictions about what they drink- eg not spirits. astonishing I know, but revealed to me by my son who is generally lazy when it comes to schoolwork but very good at research on certain key topics.
You can buy protein powder for 11+ teenagers. Health food shop should have advised that. Advice should be correct, regardless of whether the person has taken a product before.
I would also raise it with the store manager as it suggests either lack of knowledge or lack of care - probably not Head Office though.
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