Jump to content

water - where's it gone

tiddles

By tiddles
in General ED Issues / Gossip

 Share

Recommended Posts

LondonVillageLifer

LondonVillageLifer

Posted
Posted
Have just phoned Thames Water - SE22 and SE5 are still affected and they hope to have the water back on between 8.30pm and 9.30pm. Failing that, they have bowsers (those water tanker-type things)on standby. Apparently they don't knock on your door to let you know they're there so you need to keep an eye out if it comes to it. I don't know - standpipes in the street, strikes, recession, maxi dresses ... It's like the 70s all over again. Happy days.(?)
Siduhe

Siduhe

Posted
Posted

bignumber5 Wrote:

-------------------------------------------------------

> seems to be getting worse on cpr at plough end...


Agree with this - we've had very low pressure all day, but it's now completely off. Am hoping this means they've switched it all off to complete the final repairs, as they've been diverting water from other sources all day...

Siduhe

Siduhe

Posted
Posted

When I spoke to Thames Water last night, they said that part of the problem is that as they replace some of the old mains (as they're doing all over the place at the moment) it puts extra pressure on the old, unreplaced systems. And if one main bursts, it is not unusual for another one to go in the same general area. We went past the one which had gone in Merton/S. Wimbledon this afternoon as it happens .


The thing that I found a bit annoying was Thames Water marking the SE22 problem as "fixed" at 11:59 last night, when in fact they weren't able to switch the water back on until the pipes had been disinfected at 7:30am. Apparently, if it's not fixed "within day", the amount of compensation they have to pay to customers (if customers ask for it) goes up quite a bit...

Siduhe

Siduhe

Posted
Posted

From the Thames Water site:


If there is an unplanned interruption, for example when a water main bursts, we will put your water supply back on within 12 hours of knowing about this problem. If a larger "strategic" main bursts, we guarantee to fix it within 48 hours. We can't give any warning of unplanned interruptions but we will tell you when your supply will be restored as soon as we can. If we do not give you advance notice of planned interruptions, or we fail to restore your supply within the time promised, we will automatically pay our domestic customers ?20 and our business customers ?50. For each extra 24 hour period that you have no water, we will pay an additional ?10 to domestic customers and ?25 to business customers.


So I guess the question is, is this a larger "strategic" main (in which case no compensation) or a normal one (in which case do we get ?20 per household - the wording is not exactly clear)? I have a feeling I know what Thames Water will say to me...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
  • Advertise Here

  • Latest Discussions

    • dan b
      New Empanada Place on LL

      By dan b · Posted

      London doesn’t have a lot of Argentinian places specialising in empanadas, which suggests demand isn’t that great. There are many neighbourhoods with none at all or even nearby.  So for a mini-chain like Chango (several branches in SW London) to open here where there’s already a well established family run place doing the same feels a bit off.  I’ll be giving Chacarero my ongoing custom. 
    • redjam
      Has anyone retrospectively fit aircon in a loft conversion?

      By redjam · Posted

      This is so helpful, everyone, thank you. @green bean Yes we have just (as of yesterday) installed the same external blinds you mention! We already had blackout blinds and we now have the external awnings too. Of course that will guarantee the end of the summer sunshine but I can see that they're going to be helpful as they let the light through but not the glare of the sun - I'm fed up of working in darkness with both the blackout blinds closed on sunny days. We'll see how we go with those for a bit but I reckon we'll get a couple of quotes from the other recommendations in case we end up going the whole hog. @penfold Love the idea of getting solar+batteries to offset the electricity usage so will look into that.  Thanks, all.
    • MaryT
      Councillor Jon Hartley

      By MaryT · Posted

      Yes Sally, I've emailed him several times since Xmas. I don't contact Councillors frequently but when I've done so over the years, I've found them generally engaged and responsive. It's unprecedented to just be ignored and, regardless of the query I'm raising, that's worrying from the point of view of  our local democratic voice. Its a Councillors role to represent local people! A different thread on here made reference to a lack of response from one of our ward councillors and, since there are only two, I'm guessing it's the same one. I'm following up my own concern separately but I'm asking on here about whether others have had the same problem. I'd like to think it's a one-off but, increasingly, I suspect it's not. Hope that gives a bit more context!
    • FellbriggSam
      Best Sunday Roast?

      By FellbriggSam · Posted

      Thanks

East Dulwich Forum

Established in 2006, we are an online community discussion forum for people who live, work in and visit SE22.

Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...