Very much agree with the comments about feeling out of the loop once they start secondary school. My son is in year 8 at Charter and I am more than happy with the communication I have had with the school, aside from the usual texts and letters, he was having a problem with another boy in his class which was causing him some upset, I called the school in the morning and explained the situation to someone in the office, they then passed a message to the behaviour officer, who spoke my son during the school day, I then got a call from his tutor after school to tell me what they were doing to rectify the problem. By the next day all was sorted and my son is now his happy self again. I'm sorry you are having difficulties, perhaps give the school a call when they go back and ask for the tutor to call you back as soon as they can, if you don't have any luck I would probably then ask to speak to the head of year. Good luck.