I purchased two radiators and 2 sets of valves for them from Victorian Plumbing. It turned out the valves were the wrong type and I returned them. Several months later, after investigating my return they tell me that they only received one set and sent me a photo to prove it. It seems to me that someone there who deals with their returns stole the other one. The only other option is that the courier opened the box, took out one of the two smaller boxes inside and returned the other one. That's a bit far fetched. Each set cost about ?35 and I'm loathe to just write it off but I don't know what options I have. Any ideas?