Agree, Sue,that was the "old system", probably when we were all younger!!! If I recall accurately, the 2 hour surgery was for "emergencies" ( the here and now need to see a doctor today) alongside an appointments system, during other periods of the day, for other things such as routine tests or medicals for say an HGV Licence. The combination of both seemed to work back then. The cut off was 11.00am for turning up, even if the waiting room was going to take another hour or so to clear. The irony is that I am referring to Dr. Gupta snr, from his house in CPR !!!