I was in late lunchtime today, I had my list, got the items I wanted, got to self service trolley check out and there was a queue, BUT it moved quickly, scanned my items, used my nectar card, paid and in and out in less than 15-20 minutes, so I had a very good experience.
PLUS, thumbs up to the bakery section, the lady running it does a superb job and she's a STAR. The team deserve recognition for how they've turned it around over the past 18months.