I am going to write a letter but I don?t know if I should mention the altercation with the postman. There is a part of me that doesn't want to grass someone up to their boss even if they were out of order. But then again what if I wasn?t there and my fianc? had opened the door? The thing is that when I made my initial complaint I didn?t in anyway suggest that it was the postman. I just said that my mail wasn?t arriving. I actually assumed that the problem would have been at the sorting office or something. I made my complaint via the customer services line on Royal Mails website and the only response I got was a cocky postman. They haven?t contacted me in any other way. You know actually now that I?m thinking about it again I am going to take this further. Not even a cutesy call! Bastards.