Sainsbury?s dog kennel hill

[snoopy17]

how pathetic to remove posts.

you forgot to remove dbboy's post as it describes bakery lady.

this whole forum Is a censored joke, none of you mind how anyone gets treated so long as it isn't you experience it.

delicate snowflakes.

[dbboy]

Just hold on their, suggest you re-read what I wrote. If Admin wants to remove it, that's fine with me, let's see what Admin does.

snoopy17 Wrote:

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> how pathetic to remove posts.

>

> you forgot to remove dbboy's post as it describes

> bakery lady.

>

> this whole forum Is a censored joke, none of you

> mind how anyone gets treated so long as it isn't

> you experience it.

>

> delicate snowflakes.

[hammerman]

Little pots of jelly that I buy in Sainsburys and have been 55p a pot have suddenly increased to 60p a pot. Didn't notice until I got home and saw on receipt.

[NewWave]

Brexit...Sugar is going up

[Sue]

NewWave Wrote:

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> Brexit...Sugar is going up

Probably everything will be going up.

ETA: And also tits up.

[hammerman]

Just an observation about Sainsburys and their prices so nothing to do with Brexit really!

[SarahTruffleCheese]

I think it has gone down hill

I was in there not too long ago and asked for cauliflower from the worker on the fruit and veg aisle. He told me he couldn't leave his trolley he was unpacking because he had 3 other aisles to stock on top of his own usual fruit and veg aisle!

He said your welcome to complain, to which i told him i would but not about him but about the situation the poor management had left him in! and this was back in Nov so no real Dec Xmas rush... i sympathize with the guy, i used to work in that store and another too but i never had anything like that happen to me - 3 flipping aisles to stock on your own what a joke! hard enough ddoing one, what a joke! poor fella...

Anyway i found someone and she took bloody 20 mins to look and came back with nothing i kid you not! both nice people and not their fault but yeesh how bad is that?!

I didnt complain in the end... not after waiting 20 mins, i just wanted to get out of there!

[snoopy17]

putting food on a shelf doesn't look very hard, with how slow Sainsbury staff faffing around aisles anyone can do that job.

[randombloke]

The new Smartshop initiative is an evident success.1 person using, meanwhile Christmas-like pandemonium at all the other tills, massive queues, people barging into one another, total confusion. Bravo Sainsbury's.

[rupert james]

Went to do weekly shop Friday 1330 hrs no delivery, shelfs empty.

Dont think they really care anymore. Captive audience.

[Clifton]

Whether the comments about service quality are justified or not, the criticisms of price appear not to be.

Sainsburys is currently the cheapest of the full service supermarkets https://www.standard.co.uk/news/uk/aldi-lidl-sainsburys-which-cheapest-supermarket-a4337921.html.

[sally buying]

Maybe it's just me but I seem to notice that prices seem to increasing, not by much that you would really notice if you did not know what the previous prices were. It does seem to be pennies that you might just miss but they all add up.

[gromit316]

But what was cheap, their meat especially is not cheaper than other supermarkets.

[carlafindle]

Supermarket meat is not cheap and it's basically shit... better to use a butcher and carefully select.

[zork]

Live very nearby Sainsburys DKH so have found myself in there several times a week over the past 6 or so years and I definitely think it?s gone down hill, particularly in the past 2 months.

I haven?t a bad word to say about the staff. I?ve always found them to be very friendly, helpful & pleasant.

But the shelves are half empty! At the moment, it seems like the vegetable aisles are always half empty. I know it?s ?Veganuary? or whatever but good management/buying should have taken that into consideration.

Moreover - I?ve been noticing a rotten stench round said Aisles and today noticed, in a couple

of the very empty crates, a few inches of liquid that is best decribed as similar to ?bin juice? and the smell too. Staff were totally oblivious as they cleared the units of empty crates...

Shame because I?m loving the smart shop scanning and used to find everything I needed. Hope it?s just a blip!

[carlafindle]

zork Wrote:

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> Live very nearby Sainsburys DKH so have found

> myself in there several times a week over the past

> 6 or so years and I definitely think it?s gone

> down hill, particularly in the past 2 months.

> I haven?t a bad word to say about the staff. I?ve

> always found them to be very friendly, helpful &

> pleasant.

> But the shelves are half empty! At the moment, it

> seems like the vegetable aisles are always half

> empty. I know it?s ?Veganuary? or whatever but

> good management/buying should have taken that into

> consideration.

> Moreover - I?ve been noticing a rotten stench

> round said Aisles and today noticed, in a couple

> of the very empty crates, a few inches of liquid

> that is best decribed as similar to ?bin juice?

> and the smell too. Staff were totally oblivious as

> they cleared the units of empty crates...

> Shame because I?m loving the smart shop scanning

> and used to find everything I needed. Hope it?s

> just a blip!

Brexit.

[dbboy]

There's been on ongoing issue with rotten food in the fruit and crates for sometime. Staff do not seem concerned unless it is pointed out. Complacency?

I have also noticed an increase in the number of items where expiry dates have been exceeded by a few days while still on the shelves, but when highlighted to staff they are quick to react and appreciative.

[gromit316]

Terrible smell down the ham isle, I think an old packet of ham has fallen behind the shelf.

[Spartacus]

It feels like there is a coordinated moan going on here

My suggestion, whilst it's great gossip, don't tell us the problems tell the store manage who can action issues.

[dbboy]

It's not gossip nor am I moaning, just stated facts.

[Spartacus]

dbboy Wrote:

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> It's not gossip nor am I moaning, just stated

> facts.

As stated, tell the store manager, putting it on here won't give the store the information it needs to rectify the situation unless the manager is an avid reader of the forum. My suspicions are that they don't read the EDF.

If the manager isn't interested then contact head office

[sally buying]

When you contact Head Office you now have to go through "Resolver" a fire wall it seems for for complaints.

They also do not answer apart from a message that says we will look into this. Then nothing.

[JohnL]

Spartacus Wrote:

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> dbboy Wrote:

> --------------------------------------------------

> -----

> > It's not gossip nor am I moaning, just stated

> > facts.

>

>

> As stated, tell the store manager, putting it on

> here won't give the store the information it needs

> to rectify the situation unless the manager is an

> avid reader of the forum. My suspicions are that

> they don't read the EDF.

>

> If the manager isn't interested then contact head

> office

I've had calls from companies after bad reviews on TrustPilot or TripAdvisor - which I will then update if my issue is put right. Social Media works but it has to be a valid complaint.

EDF gets quoted regularly in certain newspapers I've noticed :)

[Lordship_local]

I just wanted to add my thoughts to this thread, having gone to this Sainsburys for years - whilst it's certainly one downhill recently, and having a knack for always selling of the one thing I want (why is there always a dish on dish drying racks whenever I remember I need to buy one?) I have always found the staff to be some of the friendliest I've met in a supermarket, usually going the extra mile if you have questions. Same can be said for the Pharmacy staff, and the ones in Argos (even though they seem a bit bored sometimes).

[edcam]

I posted on this thread in November about the poor stocking in this store and the situation has definitely deteriorated since then. On any given visit over the last few moths, I've been unable to get several items that I've wanted. None of them particularly obscure items, either.

They're especially bad at keeping their fresh herbs and their dried herbs/spices fully stocked. I wonder if this is a problem that's peculiar to this store or all of Sainsburys. I don't really visit any others, so it's hard to tell.

Edited to add that I've never had any problems with their staff. This is a management/stock keeping issue.