Vodaphone reception issues...

[OD]

Hello,

Has anyone else been having issues with Vodaphone over the last couple of evenings in the Marmora Road, SE22 area?

Basically, there is absolutely no 3G coverage and barely Edge coverage... Am about to call Vodaphone, but wanted to see if its just me or are others affected.

Thanks,

OD

[Pickle]

Yes, mine has been patchy too, I'm in Upland Road. Frustrating given there were weeks of problems late last year.

[OD]

Oh really?! Have only just moved back into the area, so this is my first 'experience'...thanks for your response Pickles!

[trizza]

Yep no reception near the Herne (again...)

[jimbo1964]

Ryedale... No reception last night.

[Mrs Nicklin]

I've had rubbish reception from Vodpahone on Upland road for the last six mnths. This week has been particularly bad though!

[LauraHW]

Yes rubbish reception on Cheltenham road for past week or so. Will give them a call tonight

[DJKillaQueen]

Yep, we use vodaphone for our TRA mobile number and reception has been nada for a couple of weeks now.

[Al&Em]

I have a vodafone suresignal box (they gave me it free) which works pretty well through my wifi to give me great reception at home - worth checking out. Without it signal was very patchy...

Al

[pebbles]

Orange are having the same issues - see thread here - http://www.eastdulwichforum.co.uk/forum/read.php?20,1112582,1116895#msg-1116895

[LauraHW]

Phoned Vodafone this evening and they've acknowledged there is a problem with their mast again and their engineers are working on it. Will get a refund for every day there's no reception and backdated two weeks

[bonniebird]

my orange has been terrible the last 2 days

[Jah Lush]

Mine's been bloody awful the last few days as I've been sofa surfing near Mamora Road. Have to keep re-charging my phone. Bah!

[OD]

Like you all I still have basically no reception at home. The issue had been reported to Vodaphone, although no timeframe for resolution was given when I spoke to them yesterday; spent about 30mins on the phone to them.

The technician did say something about compensation for days of no service, but frankly I wanna get out of my 3G contract 3 months early (already out of phone contract) and will be switching provider..... dont know to whom yet!!!

[Jah Lush]

Seems fine today. I assumed the problem has been dealt with.

[Pickle]

Yes, normal service here today too, thank goodness it's been resolved faster than last time.

[OD]

Yes!! Normal service has been resumed!! Still looking into changing my service though....

[1maura]

Anyone else having problems again?

[KalamityKel]

It's been a bit up and down the last couple of days...

[ralee]

Havent had a 3G service for about 3 weeks...very annoying

[dannielle75]

It is really annoying. I might change my service too.

[Jah Lush]

Mine's fine. No problems at all.

[polla2256]

There is an expansive thread on Vodafone somewhere on the forum. Last year for months I had extremely poor reception on both 3G and calls as did many other people in ED. Some of us managed to get sure signals out of Vodafone for free. This worked and I haven't had a problem since. It took some doing to get it out of them, I ended up pestering them daily. I'd recommend ressurecting the old thread and pointing Vodafone to it.

Remember that each call is logged and will probably generate some kind of KPI. So the more calls made the better (for the customer).

[KalamityKel]

Why drag up an old thread when, with all this new EE/4g mobile stuff, the old problem is not likely to be the case?

As I recall the past issue was in a particular part of ED... it didn't effect me last time round but is now...

[polla2256]

KalamityKel Wrote:

-------------------------------------------------------

> Why drag up an old thread when, with all this new

> EE/4g mobile stuff, the old problem is not likely

> to be the case?

> As I recall the past issue was in a particular

> part of ED... it didn't effect me last time round

> but is now...

Lots of reasons. To push the thread up in the page rankings after informing vodafone of the thread, get advice from those of us who battled with them last year and create alerts for those of us who may have auto email set in the thread.