VirginMedia TV/Broadband Down

[nunheadbelle]

My VirginMedia service has been down since late Sunday afternoon. Not sure if it is due to the weather, but suspect it is. No TV and no broadband today of all days, could have done some work from home but no connection. Thank goodness for my backup plan for emergencies (dial-up internet) and Freeview box from bedroom.

Everyone says things about Tiscali, but all the years I was with them, I don't remember them being down like this or at all in fact. I've been with VM for about 3 months and this is the second outtage.

Has anyone else had the same problem?

[Amelie]

I have had problems with C4 and ITV and Virgin told me it should be repaired by 8am today, but I haven't really had the TV on so I don't know if they made it.

[Peckhamgatecrasher]

No probs Goose Green end.

[nunheadbelle]

I was told it would be back up by 3.00pm today... it's not.

[zephyr]

We are having problems with our TV signal from Virgin - keeps breaking up (sound as well. Never really been a problem before. I called tech support but cannot get an engineer until Friday due to problems in the area with broadband. I am not having to much of a problem with broadband other than it is a little slower than it should be

[matthew123]

Hmmm I was thinking of ditching Sky for Virgin Media.... not anymore!

[dulwichmum]

We have no problem here.

[alla]

Neither here

[alla]

A bit touch and go but mostly ok

[andy&kez]

We are with Virgin Media broadband and had no problems.

[tiddles]

no problems at all here

[red devil]

No problems in The Gardens area either, have you been paying your bills NHB?..;-)

[Mamma Mia]

Working fine in vicinity of Dulwich Library

[bigbadwolf]

No problem in Forest hill but we're higher up than you lot and naturally look down on you.

[dulwichmum]

Oh Bigbadwolf, you are funny...

I haven't laughed so hard in weeks. I may be forced to go and lie down.

Bless!

[bigbadwolf]

I was waiting for that Dulwichmum and you predictably rose to the bait. I read your piece in the telegraph and THAT WAS funny my dear. 'I nearly inhaled my perfectly veneered teeth', Ha ha. You might be minted but you've got a great sense of humour.

[dulwichmum]

Darling Mr Wolf,

How very kind (blush). Can I offer you a glass of something sparkly?

[bigbadwolf]

Not fussed but make sure the vessal is crystal.xx

[nunheadbelle]

It was back when I came home this evening. I've just had to reconnect all the damned wires as I was using another Freeview box.

When I rang this morning, the voice stated that SE15 was affected, previously it was SE18 and various other postcodes. It's back now so I need to keep everything crossed that it stays.

I think I'll ring them to claim some kind of compensation, as mentioned by the lady on the telephone who I spoke to on Monday. It was off from Sunday afternoon to this evening (Tuesday).

[zephyr]

Interestingly our picture is better now too. i had better cancel the engineer or they will charge me!